70120-Merchandise Associate

TJX

Los Angeles, CA 90006

Posted 1 month ago

Job Description

70120-Merchandise Associate


Requisition: 1737961


Brand: HomeGoods


Location:


Los Angeles, CA, US


Employment Type: Part-Time


Employment Status: Regular


Functional Area: Stores


Retail Sales Associate


Job Summary:


Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.


Responsibilities:


+ Role models established customer experience practices with internal and external customers


+ Supports and embodies a positive store culture through honesty, integrity, and respect


+ Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures


+ Promotes credit and loyalty programs during customer interactions


+ Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards


+ Accurately processes and prepares merchandise for the sales floor following company procedures and standards


+ Initiates and participates in store recovery as needed throughout the day


+ Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store


+ Provides and accepts ongoing recognition and constructive feedback


+ Adheres to all labor laws, policies, and procedures


+ Supports and participates in store shrink reduction goals and programs


+ Participates in safety awareness and maintenance of a risk-free environment


+ Performs other duties as assigned


Requirements:


+ Possesses excellent customer service skills


+ Able to work a flexible schedule to support business needs


+ Possesses strong organizational skills with attention to detail


+ Capable of handling multiple tasks at one time


+ Able to respond appropriately to changes in direction or unexpected situations


+ Possesses strong communication skills


+ Capable of lifting heavy objects with or without reasonable accommodation


+ Works effectively with peers and supervisors to accomplish tasks


+ Retail customer experience preferred


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