7846 - Supplier Relationship Consultant - Virtual

Kelly Services

Troy, MI 48007

Posted 1 month ago

Job Description


(SRC) is a role responsible for building and maintaining relationships with the

client’s strategic suppliers.

The SRC will serve as the single point of

contact for the customer’s contingent worker supply base that are being onboarded

into the program and those that are already in the program.

Key responsibilities include introductory calls

with prospective new suppliers, managing the full on-boarding process, building

a strong business partnership with key suppliers, act as single point of

contact for supplier inquiries and issues/issue resolution, supplier compliance

to process, supplier performance and escalating issues to key customer

stakeholders as needed.

The SRC will be responsible for building strong

relationships with suppliers to improve program adoption and provide service

value. The SRC will be responsible for managing the CW process from time of

offer in the VMS tool throughout the process of time and invoicing.

The Supplier Relationship Consultant will be

responsible for issue resolution and continuous feedback to the customer.


+ Manage the complete on-boarding process ofsuppliers including qualification calls, contract reviews and liaising with theSCE team to ensure timely completion

+ Proactively manage and communicate to suppliersand client on progress or issues

+ Ensure all operational items and issues arehandled completely and communication is effective and timely

+ Consult with client on supply chainrecommendations, maintain supplier discipline process and identify gaps withinskillsets

+ Support the financial processes related totimecard & expense management, invoicing, and corrections

+ Ensure Key Performance Indicators (KPI) andService Level Agreements (SLA) objectives are met by taking an active role incontinuous improvement and service delivery

+ Build customer and supplier relationshipsthrough professional rapport, consistent follow-up and maintaining contact andongoing communication

+ Proactively identify service delivery issues andprovide appropriate and timely solutions

+ Act as a liaison with Suppliers to resolve dailyoperational issues and escalate as appropriate

+ Contribute consultative input and clientrequirement expertise to annual supplier summit

+ Experience with, VMS Tools, contractual SLA’sand metrics

+ Ability to build relationships, communicateeffectively

+ Ability to organize and present data, influence others,and accomplish many tasks simultaneously with an attention to detail

+ Demonstrate a strong customer focus,flexibility, team orientation and technical proficiency (i.e., computerskills)


+ 3-5+ years staffing industry experiencewith an emphasis on MSP/strategic/key supplier relationship management

+ Beeline experience preferred


Kelly connects skilled people with some of the

best companies in the world through our recruiting and outsourcing practices.

As advocates for the value of all workers and workstyles, we’re united by

our passion to connect people to work and support them in reaching their

greatest potential. Our work truly matters, and we know it. We

celebrate each other’s successes, because we’re all in this together and we

know that empowering others lifts us all. Come join us and you’ll see we

are a group of people dedicated to breaking down barriers for all people who

want to work and connecting people to work that enriches their lives.


At Kelly, we design our benefits with you and

your total health in mind. Our plans focus on your emotional, mental,

spiritual, financial, social, occupational, environmental, and physical



+ Competitive Annual Salary (based on JobGrade/Experience)

+ Quarterly Bonus/Performance Incentive

+ Paid Time Off (3 weeks)

+ Holidays (8 days)

+ Sick / Mental Health / Well-Being (5 days)

+ Floating Holidays / Personal Significance (3days)

+ Volunteer Day (1 day)

+ Healthcare – including Medical, Dental andVision

+ 401(k) Match

+ Vacation Purchase Program

+ Tuition Reimbursement

+ Health Savings Account / Flexible SpendingAccounts

+ Company Provided Life and Disability Insurance

+ Paid Parental Leave

+ Adoption Assistance


Vaccination against COVID-19 may be a

requirement for this job in compliance with current client and governmental

policies. (A Kelly recruiter will confirm and share more details with you

during the phone screen/interview process.)


This job can be performed anywhere except in the state of Colorado. Colorado residents will not be considered for this job posting.


Kelly is an equal opportunity employer committed

to employing a diverse, equitable and inclusive workforce, including, but not

limited to, race, gender, individuals with disabilities, protected veterans,

sexual orientation, and gender identity. Equal Employment Opportunity is The


Related Jobs

    Browse Jobs | Terms & Conditions | Privacy Policy | Unsubscribe
    POWERED BY