Assistant Service Manager

Penske Automotive

Bedford, OH 44146

Posted 1 month ago

Job Description

**Toyota of Bedford, a Penske Automotive Group dealership, is looking for motivated and hard-working Assistant Service Manager to join our team and deliver extraordinary customer experiences.**


At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Assistant Service Manager helps to maintain an efficient and profitable service department through staff support engagement, customer retention, cost controls, achievement of objectives, and maintenance of service records. This position will also monitor the workload and throughput of technicians, working to ensure shop time is consistently sold to service customers.


+ Fortune 500 company, ranked among the "World's Most Admired Companies" by Fortune Magazine

+ Consistently recognized by Automotive News as among the "Best Dealerships to Work For."

+ Competitive compensation with uncapped earning potential - our commission-based pay structure allows you to control your income.

+ Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.

+ Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

+ Values-driven culture built on integrity, professionalism, excellence and teamwork.


+ Genuine interest in providing an exceptional customer experience.

+ Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

+ Excellent communication, interpersonal and organizational skills.

+ Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

+ Proven management leadership, with at least two years of automotive retail service experience.


+ Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.

+ Excellence: Provide an unparalleled level of expertise running an efficient service department focusing on customer satisfaction while ensuring profitability.

+ Leadership: Ensure service team is motivated and trained, set goals based on individual skill levels, and maintain a positive environment to promote employee morale.

+ Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Service Department with the General Manager and reporting on your progress.


If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.

Req Number: 20948

Position Code: 742203

Type: Full-time

Dealership: Toyota of Bedford

Location Address: 18151 Rockside Road

**EEO Statement**

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

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