B2B Data Integration / EDI Implementation Manager, Professional Services, Remote

Cleo Communications • San Francisco, CA 94102

Posted 2 weeks ago

Job Description

Cleo is a cloud integration technology company focused on business outcomes. Every day we ensure that each one of our 7,000+ customer's potential is realized by delivering solutions that make it easy to discover and create value through the movement and integration of enterprise data. By providing the industry's most complete and flexible integration offerings, we are helping our client's build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow.

Simply put, Cleo ... never stops

The Position

Cleo is looking for a people-focused, B2B Data Integration / EDI Implementation Manager to join our Professional Service team. You will be the go-to technical resource for your team when it comes to providing mentor-ship and continued development. This position can be based out of any one of our offices in the US or work remotely from anywhere in the US it is all about finding the right fit! Ideal candidates possess a strong background working with data translation tools and software and have an interest in working directly with clients and your team to provide consultative solutions based on the client's business needs.

What You Will Be Doing

* Coach and manage the Implementation Engineering team, including measuring and quantifying results, overseeing and evaluating the performance of each team member, and managing their daily workload

* Be a strong, technical individual contributor and assist in Professional Services tasks as needed

* Collaborate and assist in designing and building Professional Services processes and procedures to support the Managed Services team, including a plan to keep team members involved and up-to-date on new products, features and methodologies

* Participate in strategic planning by contributing ideas to achieve long and short-term goals of individuals and entire team, including Services forecasting, team activities, performance goals and metrics


* Bachelor's degree in Computer Science or equivalent experience required

* 5+ years of experience in Professional Services, Managed Services, or related

* 2+ years in a people management role

* Prior knowledge/experience with EDI, and/or map development

* Possess extensive project management experience

* Excellent written, verbal, and interpersonal communication skills


* Competitive base salary

* Great Healthcare + Dental + Vision

* 401k with company match

* Opportunity to work on large, high impact projects

* Ongoing training and development

Cleo is proud to be an Equal Opportunity Employer m/f/d/v


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