B2B Data Integration / EDI Implementation Scope of Work Specialist/Creation, Remote

Cleo Communications • New York, NY 10007

Posted 2 weeks ago

Job Description

Cleo is a cloud integration technology company focused on business outcomes. Every day we ensure that each one of our 7,000+ customer's potential is realized by delivering solutions that make it easy to discover and create value through the movement and integration of enterprise data. By providing the industry's most complete and flexible integration offerings, we are helping our client's build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow.

Simply put, Cleo ... never stops

The Position

Cleo is looking for a client-focused, B2B Data Integration / EDI Implementation Scope of Work Specialist/Creation to join our Services team to provide clients with clearly defined project tasks that Cleo will follow to complete the integration projects. This position can be based out of any one of our offices in the US or work remotely from anywhere in the US it is all about finding the right fit! Ideal candidates possess a strong background working directly with clients to deliver excellent customer service and well thought out project plans with clearly defined tasks and deadlines.

What You Will Be Doing

* Translate business solutions and requirements to actionable tasks

* Create deadlines for each project task

* Establish and document best practices to assist in making day to day work more efficient

* Work with internal teams as Cleo and directly with clients to ensure streamlined communication

* Present solutions onsite and/or via WebEx

* Assess, scope, and complete SOWs within the on-demand environment

Requirements

* Bachelor's Degree in Computer Science or related field, or equivalent relevant experience

* 5+ years in Pre-sales or customer-facing technical role

* Experience with EDI, Managed File Transfers, and/or Integration software

* Experience creating SOWs

* Ability to express complex technical and functional concepts effectively

* Fluency in MS Office applications

Benefits

* Competitive base salary

* Great Healthcare + Dental + Vision

* 401k with company match

* Opportunity to work on large, high impact projects

* Ongoing training and development

Cleo is proud to be an Equal Opportunity Employer m/f/d/v

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