Meet and greet customers, help making insurance claims and prepare
estimates/photos for upload and approval.
Knowledge of most major Insurance Direct Repair Program protocols and have the
ability to upload estimates/images that meet those standards.
Maintain contact with customer while vehicle is in the repair process, maintaining
communication regarding status of repair.
Prepare and submit Warranty Claims-Familiarity with Chrysler?s Digital Imaging
Warranty system a plus.
Reconcile and prepare for invoicing final invoices that match approved estimates. Contact
owner well in advance of completion to communicate when they can expect the repair to
Must have a Valid Drivers License.
Must pass a physical and drug screen.
Must have State of Michigan certification for Unitized Structural Repair.
Prefer I-Car or other industry training history
Must be fluent in CCC Pathways and ADP Systems
Must have verifiable relationships with major insurance DRP programs.
Team oriented, flexible and focused on maintaining a high level of Customer