Branch Service Specialist (Cust Svc Rep)-Benefits Eligible

Enterprise Bancorp Inc • Derry, NH 03038

Posted 2 weeks ago

Job Description

PART-TIME (30 HOURS/WEEK) BRANCH SERVICE SPECIALIST (CUSTOMER SERVICE REP)

ENTERPRISE BANK, a successful and innovative commercial bank, is growing! Bring your passion for providing exceptional customer experiences and join our dynamic team. We strive to create a work culture that reflects our Bank's Core Values. We value the entrepreneurial spirit and are dedicated to helping create successful businesses, jobs, opportunities, wealth, and strong, vibrant communities. We're proud to have been honored multiple times by The Boston Globe as one of the "Top Places to Work" in Massachusetts.

We create a supportive environment where cultures, collaboration, and customers come together, and you'll have the power to make a difference in our company and in the communities we serve. Our total rewards philosophy and benefits package are designed to reward you for your hard work while helping you enjoy a healthy and enriched life. For more information about Enterprise Bank, please visit www.enterprisebanking.com.

We are seeking to hire a part-time (30 hours/week) individual for our Derry, NH branch who will exceed customer expectations and support branch growth goals by opening new customer accounts, resolving customer issues, assisting customers interested in renting safe deposit boxes and accepting loan applications. In addition, provides additional support to CSR/teller staff and customers by handling customer deposits, withdrawals, the purchase of treasurer's checks, money orders, and savings bond transactions and balancing cash drawers.

Requirements:An Associate's degree in business along with 1-3 years of customer facing/sales experience or related financial equivalent. Applicants must be able to work as a team player, punctual in arrival and be comfortable utilizing teller (preferably Insight Teller) and MS Office applications software including Word, Excel and Outlook.

Anticipated weekly schedule: Week 1:

Mon- 10:15-5:15 ; Tues- 11:15-5:15; Wed- 10:45-5:15; Thurs- 10:15-5:15 and Friday 11:15-5:15

Week 2: Mon- 10:15-5:15; Tues- 10:15-5:15;Thurs- 10:15-5:15; Friday 10:15-5:15; and Sat 8:15-12:15

Enterprise Bank has branch locations in Acton, Andover, Billerica, Chelmsford, Derry NH, Dracut, Fitchburg, Hudson NH, Lawrence, Leominster, Lowell, Methuen, Nashua NH, North Billerica, Pelham NH, Salem NH, Tewksbury, Tyngsboro, Westford, and Windham.

Enterprise Bank is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. EOE M/F/Disabled/Vet.

* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

* Please view Equal Employment Opportunity Posters provided by OFCCP here.

* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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