Business Area Manager


Chalfont, PA 18914

Posted 1 month ago

Job Description

Production opportunities at Quad instill a sense of empowerment and possibility distinct from those at other employers. Quad’s state-of-the-art manufacturing facilities include world-class automation and printing technology. This includes guided vehicles (driverless fork trucks) and world-class digital presses that give our clients a full range of options to produce personalized marketing products. Fueled by innovative, interesting days, you’ll find hard work is good work, and feel a deep sense of pride in a job well done – something shared by everyone in the community we call Quad.

This Business Area Manager plays an essential leadership role within the logistics, mailing & material areas. This position has accountability for meeting the packaging processing, storage and dispatching of all outbound product. Will oversee the department Leads of Mailing, Material and Warehouse staff.


+ Manage daily activities of Mailing, Material and Warehouse departments to ensure excellent outbound traffic management resulting in on-time delivery to the end user under extremely tight delivery windows.

+ Lead, manage and train all employees within the mailing, shipping/receiving and warehouse department on delivery procedures, safety, loading requirements, customer service and cost standards.

+ Oversee the corporate logistics software systems to ensure information is accurate, and current.

+ Communicate as needed with the LTL carrier contacts and report any potential transit issues to senior management.

+ Assist with preparation storage, staging and dispatching of DM product for on-time delivery to USPS.

+ Maintain compliance with customer routing and documentation requirements.

+ Participates in daily production meetings and communicates status updates to management.

+ Promote, manage and mentor the development of department Leads with focus on growth opportunities.

+ Plan, manage and control daily workloads for assigned staff, including full-time, part-time and temporary employees in the Mailing, Material and Warehouse Departments.

+ Plan and control labor with appropriate staffing levels for both full-time, part-time and temporary labor.

+ Manage and monitor vehicle performance, maintenance and repair.

+ Participate in budget planning. Track costs and perform cost-analysis in effort to identify cost savings measures.

+ Provide training, coaching and direction to staff in effort to achieve high performance and succession planning.

+ Make recommendations to address issues requiring disciplinary action.

+ Use discretion to make decisions related to personnel actions including hiring, promotions, discharges, and transfers.

+ Promote safe work habits for all employees by enforcing company safety rules and practices, conducting monthly crew meetings highlighted various safety and housekeeping topics.

SUPERVISORY RESPONSIBILITY FOR: This position typically has supervisory responsibilities for positions within the mailing material warehouse and shipping departments.

REQUIREMENTS (Specific knowledge, skills, education and abilities):

+ Typically has 5 years’ previous experience in a high volume manufacturing, distribution management, and freight movement/storage environment.

+ At least 3 years’ supervisory experience including ability to train, develop and provide guidance to staff.

+ Demonstrated leadership skills including ability to build a team.

+ High school diploma required. College degree in Logistics or related field preferred.

+ Comprehensive knowledge of DOT regulations.

+ Comprehensive knowledge of freight rates.

+ Proficient computer skills including Microsoft Word, Excel and PowerPoint as well as the ability to use typical email applications. Experience in supply chain management software a plus.

+ Ability to express ideas clearly and concisely in both written and verbal communication.

+ Proven success in contract negotiations.

+ Demonstrated problem-solving skills and ability to analyze situations and exercise discretion in resolution.

PHYSICAL DEMANDS: The incumbent is frequently walking and standing and will use hands regularly for computer usage.

Additional Company Information

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

Drug Free Workplace

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