Career Advisor


Hartford, CT 06132

Posted 1 month ago

Job Description

Job Descriptions:Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Career Advisor position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. As the Career Advisor, you will provide assessment services, orientations, case management and supportive services to customers enrolled in the JFES and WIOA programs. You will be supporting the North Central Connecticut Region. Your office location is subject to change upon program/caseload needs in the region. Successful Elements:Provide individualized assessment of work, family and personal development needs and opportunitiesConduct orientations, assessments and employment plans for customers in accordance with JFES or WIOA policiesBuild professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employmentEnsure customer compliance with JFES or WIOA requirementsTrack all customer activities in CTHires and implement sanction process for non-complianceWork closely with Business Services Unit to prepare customers for job placementsProvide referrals to appropriate AJC services, business services unit, online learning centers and community service or social service agencies when neededCreate solutions to customer attendance problemsMaintain organized database of customers and keep detailed documentation of all contactsMaintain accurate individual case files for each registered customer, ensuring each contain appropriate eligibility documentsGuide jobseekers through preparation of individual employment plans based on their specific occupational goalsShare information with appropriate staff and/or funding agencies Accurate data entry into local MIS systems including CTHires and ETOConduct program orientationsOther duties as assignedProvide consistent and comprehensive case management follow-up servicesDocument all participant contacts and activities in case progress notesAssist in the preparation of project reports as neededEnsure that positive outcomes and goals are met as required by contractWork with the team on implementing processes that increase customer engagementBring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!Required Experience:Required Experience and Education:Experience with pre- and post-assessment tools specific to those formerly engaged in the criminal justice system. Any certifications in providing re-entry services in a workforce setting preferred.Bachelor’s degree, Associates degree, and three years of work experience in case management/human services or related experienceMust have experience in team-oriented environmentProficient in Microsoft Office applicationsMust have a valid driver’s license and access to a vehicle as travel is requiredKeyword: Human Services,Customer ServiceFrom: EDSI

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