Case Worker

The Salvation Army of the Syracuse Area

Kingston, NY 12402

Posted 1 week ago

Job Description

Responsibilities


+ Work schedule hours, report to open main office on time.


+ Run reports as required for follow-up on expirations of clearance, etc.


+ Schedule appointments and maintain calendar for focused support with Corps Officers


+ To maintain client records in a thorough manner, following Salvation Army guidelines for confidentiality.


+ To work with community and government agencies to meet the needs of clients such as Food Pantry, Central Hudson etc.


+ To connect clients with other appropriate community resources.


+ To participate in regular staff meetings and attend staffing conferences, as assigned


+ To maintain needed records to track measurable outcomes and to submit them in a timely manner;


+ To attend training as requested/required.


+ To assist in coordinating the Christmas and Back to school Assistance program and other curriculum activities.


+ Provide services and maintain full responsibility for a caseload of 50 to 75 cases


+ Submit daily service logs and progress notes to Data Entry Staff weekly


+ Conduct field work, home visits, and outreach activities for missing and new clients


+ To be sensitive to the spiritual needs of people and offer to refer them to the Corps Officers as


+ spiritual guidance.


+ To perform other reasonable tasks which may be assigned by Corps Officers, as needed.


Qualifications


+ Minimum of 2 - 5 years of experience in office environment and administration.


+ Must be able to communicate clearly with co-workers and corps officers, volunteer and dining room personnel and guests.


+ Be able to reach, bend, stoop and frequently lift up to 30 pounds.


+ Must be able to maintain and protect confidential information, to include confidential personal information that one might learn as a part of this position.


+ Knowledge of Microsoft Office 365 Software Power Point, Word, Publisher, Outlook and others


+ Must be highly organized and professional with demonstrated written and verbal communication skills and project management.


+ Understand compliance/regulatory rules of public policy systems, funding organizations, etc.


+ Conflict management abilities


+ Strong data base systems skills including client data base reporting, impact, cost analysis expertise


+ Able to coordinate several projects simultaneously and work efficiently and effectively while under deadline restraints


+ Ability to manage a team in a fast-paced work environment


+ Valid driver’s license that meets The Salvation Army’s insurance requirements


Job LocationsUS-NY-Kingston


Job ID2020-6628


CategorySocial Services


CompensationSalary is $16.00/HR


TypeRegular Full-Time



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