Case Worker

The Salvation Army of the Syracuse Area

Kingston, NY 12402

Posted 1 week ago

Job Description


+ Work schedule hours, report to open main office on time.

+ Run reports as required for follow-up on expirations of clearance, etc.

+ Schedule appointments and maintain calendar for focused support with Corps Officers

+ To maintain client records in a thorough manner, following Salvation Army guidelines for confidentiality.

+ To work with community and government agencies to meet the needs of clients such as Food Pantry, Central Hudson etc.

+ To connect clients with other appropriate community resources.

+ To participate in regular staff meetings and attend staffing conferences, as assigned

+ To maintain needed records to track measurable outcomes and to submit them in a timely manner;

+ To attend training as requested/required.

+ To assist in coordinating the Christmas and Back to school Assistance program and other curriculum activities.

+ Provide services and maintain full responsibility for a caseload of 50 to 75 cases

+ Submit daily service logs and progress notes to Data Entry Staff weekly

+ Conduct field work, home visits, and outreach activities for missing and new clients

+ To be sensitive to the spiritual needs of people and offer to refer them to the Corps Officers as

+ spiritual guidance.

+ To perform other reasonable tasks which may be assigned by Corps Officers, as needed.


+ Minimum of 2 - 5 years of experience in office environment and administration.

+ Must be able to communicate clearly with co-workers and corps officers, volunteer and dining room personnel and guests.

+ Be able to reach, bend, stoop and frequently lift up to 30 pounds.

+ Must be able to maintain and protect confidential information, to include confidential personal information that one might learn as a part of this position.

+ Knowledge of Microsoft Office 365 Software Power Point, Word, Publisher, Outlook and others

+ Must be highly organized and professional with demonstrated written and verbal communication skills and project management.

+ Understand compliance/regulatory rules of public policy systems, funding organizations, etc.

+ Conflict management abilities

+ Strong data base systems skills including client data base reporting, impact, cost analysis expertise

+ Able to coordinate several projects simultaneously and work efficiently and effectively while under deadline restraints

+ Ability to manage a team in a fast-paced work environment

+ Valid driver’s license that meets The Salvation Army’s insurance requirements

Job LocationsUS-NY-Kingston

Job ID2020-6628

CategorySocial Services

CompensationSalary is $16.00/HR

TypeRegular Full-Time

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