SMASHBURGER – Cashier/Host Job Description
Cashier/Host Position Summary: A Cashier is responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, POS operations and safeguarding company assets.
Tasks and Responsibilities:
Ensure that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other aspects of guest service.
Maintain an awareness of all menu items.
Accurately and efficiently process POS transactions and accurately maintain all cash and media at the POS.
Respond appropriately to guest concerns and communicate guest requests to management.
Maintain cleanliness of floors, counter and restrooms at all times.
Check orders for accuracy and portion control.
Deliver food to the guest.
Answer phones according to standards.
Any other tasks as assigned from time to time by any manager.
Skills and Competencies:
Ability to process information through POS system.
Ability to communicate with team members and guests.
Ability to read, count, and write to accurately complete all documentation and process payment transactions.
Ability to operate all equipment necessary to perform the job.
Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
Join SMASHBURGER in the Cashier/Host Position – Apply Today!