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The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer. Today, Torchy's Tacos operates dozens of locations across multiple states, all with the determination to deliver on our "Damn Good" food promise. The Torchy's Family prides itself on talent, diversity, and one hell of a work ethic.
Purpose of Position:
The Cashier is the face of Torchy’s Tacos to our customers. A cashier needs to be outgoing, and friendly to ensure the best possible experience for each and every guest. To greet guests as they walk in, guide guests through the ordering process and suggestively sell all menu items. Efficiently use menu screens to ring up customers correctly. Cashiers must be able to communicate well with others and handle themselves professionally in high stress situations.
Greets all guests
Accurate cash handling and credit card procedures
Accurate order taking, includes repeating order to customer at time of order and delivery of food
Setting up or closing down the dining room, restrooms, and patios
Answering the phones using all aspects of the Torchy’s script requirements and taking call in orders
Directing customers inside the restaurant
Helping pre-bus and cleaning the dining room during service while not on the register
Maintaining a clean and sanitary work area as outlined by city health codes
Assist with opening and closing restaurant duties and re-stocking.
Smile, be friendly, and polite
Assist expo whenever possible
Be able to explain the menu and suggestively sell to all customers
Desired Skills and Experience:
Extensive menu knowledge, including how to handle dietary needs of the guest
Beer and alcohol knowledge (if applicable to the store)
Experience with a POS system
Must be 18 years of age
City Food Handlers Permit required
Exceptional customer service skills
Strong communication skills: verbal and listening
Behaves professionally and can be flexible in a changing environment
Be honest and trustworthy
Team player and positive attitude
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