Claims - Claims Service Center Associate

Cincinnati Financial Corporation • Fairfield, OH 45018

Posted 2 weeks ago

Job Description

The Cincinnati Insurance Companies' Claims Operations department is currently seeking a full-time claims service center associate to enter new claims in the claims management system application using information obtained from the policyholder. This is a great opportunity to begin your career in the insurance industry and potentially open the door to other opportunities within the company.

Responsibilities:

* handle calls and aid in resolving inquiries from field representatives and external customers

* enter claim information from calls into CMS

* create and execute reports

* route calls for the Headquarters Claims department

* work on projects as requested

* attend department training

* portray a positive attitude through verbal and written communication and job performance

* communicate with management to discuss development opportunities

* show initiative in assisting other associates

* strive to provide excellent service to internal and external customers

Requirements:

* excellent written and verbal communication skills

* ability to resolve issues through research and communication with supervision and other associates

* work efficiently to meet service level agreements

* listen carefully and follow directions

* type accurately and efficiently

* perform routine daily tasks

* input data entry accurately

* strong customer service skills

* experience with CMS and PMS is helpful

* familiar with Microsoft Word and Excel

Shift:

* 1:00 p.m. 9:45 p.m. Monday-Friday

Starting Hourly Rate of Pay: $14.50-$16.50/hr; depending on experience and skills

The Cincinnati Insurance Company, a subsidiary of Cincinnati Financial Corporation, stands among the nation's top 25 property casualty insurer groups, based on net written premiums, and has earned an A rating from A.M. Best. Our commitment to the independent agency system began in 1950 and is our company's core strength and competitive advantage. We excel by offering agents and policyholders a local presence, unparalleled claims service, loss control consultation services, work-saving technology initiatives, and competitive products, rates and compensation. Selected associates receive a comprehensive salary and benefits package, including a matching 401(k). Equal Opportunity Employer. Best's ratings are under continuous review and subject to change and/or affirmation. To confirm the current rating, please visit www.ambest.com.

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