Clerk IV, Scheduling Clerk-Nursing Office

State of Massachusetts

Tewksbury, MA 01876

Posted 1 month ago

Job Description

Tewksbury Hospital, operated by the Massachusetts Department of Public Health (DPH), is seeking an experienced administrative and detail-oriented professional to assist the Nursing Department with a variety of clerical and support duties in the areas of staff scheduling. The selected candidate will input, maintain, and modify data on scheduling staffing systems for all units and float staff, as well as aid the Chief Nursing Officer (CNO) with special projects as needed. Schedule: 37.5 hours per week, Monday through Friday. */_Duties and Responsibilities (these duties are a general summary and not all inclusive):_/* * Assists Nursing Department in generating and maintaining schedules on a daily basis by inputting information for all shifts and units. * Prepares monthly/master schedules with direction from Staffing Coordinator and Staffing and Scheduling Supervisors. * Supports and assesses staffing needs and functions in procuring staff (soliciting overtime, extra time, or agency coverage as authorized). * Assists time approver in reviewing reported time, use of appropriate time codes, missing swipes, and leave time entry; Responds to inquiries from employees related to time. * Serves as liaison between Nursing staff and the Human Resources Department regarding payroll issues. * Assists in the administrative hiring process for clinical positions including maintaining information in the applicant tracking system (ATS). * Partners with Staffing and Scheduling Supervisors to ensure nursing coverage for all shifts. * Notifies and tracks employee leave requests; provides follow-up on approvals and denials. * Answers telephone calls, sick calls and adjusts schedules, accordingly, finding replacement staff when needed. * Collaborates with Training and Staff Development Department to schedule and track classes for Nursing Department. * Provides overall support to the CNO as needed, including data collection, drafting documents, and distributing correspondence. * Maintains documentation to ensure Joint Commission and CMS standard compliance. */_Required Qualifications_/**/:/* * Capacity to communicate effectively, draft concisely, express thoughts clearly and develop ideas in a logical sequence. * Ability to use proper grammar, punctuation, and spelling. * Talent for preparing documents and reports accurately. * Skilled in assisting customers of diverse backgrounds. * Ability to work independently and demonstrate strong organizational skills. */_Preferred Qualifications_/**/:/* * Knowledge of clerical office practices and procedures including recordkeeping, office correspondence control, typing and use of office equipment, supplies and business preparation. * Understanding of best practices for relationship building and effective collaboration. * High level of self-motivation and accountability, bringing enthusiasm and energy to team and tasks * Detail-oriented and highly organized, with strong ability to successfully multi-task * Strong written and oral communication skills, and proficiency in Microsoft Office applications including Excel, Outlook, PowerPoint, Teams, and Word */_About Tewksbury Hospital:_/* Tewksbury Hospital operates a 370-bed facility and a campus of over 700 acres of land. Its patient care services are provided under the auspices of the Department of Public Health and Mental Health. The Chief Executive Officer (CEO) is responsible for the administration of a Joint Commission accredited LTAC hospital that provides high quality, comprehensive treatment, care, and comfort to adults with chronic medical and mental illness. A full range of services are provided including 24/7 Nursing, Nurse Practitioners, Medicine as well as psychiatric and psychological services, a 6-chair dialysis suite, clinical laboratory, radiology, respiratory care, nutrition, speech/language, pathology, occupational therapy, physical therapy, therapeutic recreation and arts, and pharmacy. The high-quality clinical environment is strictly governed by regulatory standards that mandate day to day interventions and services. https://www.mass.gov/locations/tewksbury-hospital */_Total Compensation:_/* As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including: * 75% state paid medical insurance premium * Reasonable Dental and Vision Plans * Flexible Spending Account and Dependent Care Assistance programs * Low cost basic and optional life insurance * Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan * 12 paid holidays per year and competitive Sick, Vacation and Personal Time * Tuition Benefit for employee and spouse at state colleges and universities * Short-Term Disability and Extended Illness program participation options * Incentive-based Wellness Programs * Professional Development and Continuing Education opportunities * Qualified Employer for Public Service Student Loan Forgiveness Program */_Pre-Hire Process:_/* A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visithttp://www.mass.gov/hhs/cori Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form Questions concerning MassCareers Access and/or issues should be directed to 617-979-8500. Questions about this requisition may be directed to 978-851-7321 x2347. *First consideration will be given to those applicants that apply within the first 14 days.* Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) and equivalent combination of the required experience and the substitutions below: I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.** II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience.** III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience.** IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.* **Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed. *Executive Order #595:*As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. * **Job:** **Administrative Services* **Organization:** **Department of Public Health* **Title:** *Clerk IV, Scheduling Clerk-Nursing Office* **Location:** *Massachusetts-Tewksbury-365 East Street* **Requisition ID:** *2200067P*



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