Club Manager - Sherwood

Planet Fitness • Sherwood, OR 97140

Posted 1 week ago

Job Description

Club Manager

Job Summary

We invite you to join the team that empowers people. Planet fitness, the judgment free zone is looking for an individual who will influence, lead and coach a group of people to achieve greatness.
Within our franchise we are growing rapidly and so is our organization with over 1,500 locations worldwide. We are looking for responsible energetic individuals to be apartof our team.

Every person has their own management style however, we are in the business of changing lives, so we have some non-negotiables that we live by.
-Happy members
-Happy staff
-Superior customer services
-Integrity
The Club Manager is responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. You need to be confident about leading a team and owning responsibility!

Essential Duties and Responsibilities

Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
Staff Management
Schedule staff and ensure all shifts are covered.
Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals.
Administration and processing of semi-monthly payroll.
Resolve employee issues or concerns.
Manage disciplinary/termination activities.
Involved in all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate all member requests, issues and questions.
Multitasking is not key, it's mandatory
Oversee cleanliness and maintenance of facility including taking responsibility for the largest section of daily cleaning. (You better be ready to glove up because we teach by hands-on example
Ensure safety of employees, members, and club property.
Determine and communicate equipment repair in a timely manner.
Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
Prepare all HR related forms and send to Corporate Payroll Team.
Track statistics and reports (weekly, monthly, annually).
Backup support for any employee who is absent.

Perks of the Job

  • 401K
  • Sign-up fees waived for family
  • Staff membership
  • Tanning Certification


Qualifications/Requirements

Superior customer service skills
Exceptional leadership, diplomacy and listening skills.
Basic computer proficiency (Microsoft Suite).
Bi-lingual a plus
Hard working, enthusiastic and energetic! No joke we really do laugh at work...
Superior problem resolution skills.
Current CPR Certification required, or Plant Fitness will help you obtain
High school diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands

Extended standing and walking during the shift.
Continual talking in person or on the phone during the shift.
Must be able to occasionally lift 50 lbs.
Will occasionally encounter hazardous chemicals during the shift.

We pride ourselves on doing our job to the best of our ability all while not taking ourselves too seriously! If you can see yourself as part of the team that helps change lives for the better in a customer service setting, please apply.


Job Details

Location:  Sherwood, OR 97140

Employment Type:   Full-Time

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    Club Manager - Sherwood

    Planet Fitness • Sherwood, OR 97140



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