Computer User Support Specialist (Mid Systems Administrator) (2612-749)

Smartronix • Malibu, CA 90265

Posted 2 weeks ago

Job Description

Computer User Support Specialist, Journeyman

Candidate will provide technical assistance to end users in person or via telephone or electronically in regards to computer hardware and software including: printing, installation, word processing, electronic mail, and operating systems.


* Monitor HEAT ticketing system

* Vulnerability scanning and remediation

* Software updates and patching

* Monitor Data Center systems

* Ability to monitor related software/hardware, and perform monthly server maintenance

* Physical security monitoring for access control

* Tape transportation

* Maintain Team documentation

* Other tasks as assigned by the Data Center Management team


Required Skills

* Knowledge of DoD Information Assurance Practices, including Security Technical Implementation Guide (STIG)

* Must be able to interact with peers, management, and senior engineers in a constantly evolving environment to ensure a positive customer experience and atmosphere in the workplace.

* Ability to be a self-starter and take on the initiative to learn more advanced operations and technologies.

* Ability to operate in an embedded Government/Contractor team environment.

Required Experience

* Bachelor's Degree and 3-10 years of experience. An Associate's and 4 additional years of experience may be substituted for a Bachelor's or 6 additional years in lieu of a degree.

* Experience with Windows OS.

* DoD 8570 compliant (IAT Level 1).

* Unix knowledge preferred.


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