Concierge

Wente Vineyards • Livermore, CA 94550

Posted 2 weeks ago

Job Description

Position Summary:

The Concierge at Wente Vineyards and Murrieta's Well is responsible for greeting and providing an informational and welcoming experience as guests enter our properties. Responsibilities may include escorting and seating guests and monitoring the flow of guest traffic at tables and around the property. The Concierge will partner with the Wine Ambassador, Serving and Management teams to ensure guests are welcomed, seated, and served in an efficient, timely manner. The ideal candidate will display a high level of hospitality, be friendly and enthusiastic, and maintain a professional demeanor.

Essential Duties: Welcome and greet arriving guests, oversee reservations throughout the winery, monitor guest flow at tables and in the tasting room, share the history of Wente Vineyards/Murrieta's Well with guests, use reservation software to make and modify reservations, answer phones to address guest inquiries. Duties may vary based on the property to which the selected candidate is assigned.

Successful Candidates will possess: Excellent communication and organizational skills and strong hospitality traits (eye contact, warm welcome, smiles). The ability to adapt to a quick pace throughout the day, while exhibiting a warm and welcoming demeanor. We are looking for a candidate who enjoys the challenge of staying organized, yet flexible in a busy, ever changing environment. The successful candidate will be a fast thinker on his/her feet with the ability to quickly assess a situation and make appropriate decisions accordingly.

This is a part-time position with the potential to work into full-time. Must be at least 21 years of age. No phone calls or walk-ins please.

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