Copier/ Printer Service Technician

Atlantic, Tomorrow's Office

Tarrytown, NY 10591

Posted 1 month ago

Job Description

Atlantic Tomorrows Office is a nationally recognized distributor of Copier and high-end Production Equipment. We sell and service Ricoh, Toshiba, Konica and Kyocera products in the Tri-State area, due to our continued growth we are expanding our Service Division and have openings in the New York/ New Jersey Area.


We are looking for motivated hands-on Field Service Technician, the ideal candidate will be detail oriented and customer service driven. This is a unique opportunity to be part of a high-quality service organization. Must have own vehicle. Field technicians provide the on-site customer service when the client deems service is necessary. This may require successfully repairing or adjusting a device mechanically or electronically and/or “fixing the customer” by correcting the client’s expectations.


+ Accurately diagnose, repair and maintain equipment in optimum operating condition at customer sites


+ Manage and maintain a highly accurate parts inventory via handheld device


+ Receive, prioritize and accurately close service calls via handheld device


+ Assist with equipment installations as needed


+ Keep current with new technology through off-site manufacturer's classes and online training


+ Communicate equipment problems and solutions to fellow technicians


+ Project a positive company image through proper attire, exceptional communication skills, excellent customer service and personal grooming


+ A high school diploma or equivalent; or industry related experience and/or training; or equivalent combination of education and experience.


+ Computer literate and basic knowledge of networking


+ Electronic & mechanical experience/aptitude


+ Experience working on digital copiers and/or laser printers (Richo/Savin experience is a plus)


+ Valid driver's license with an excellent driving record and reliable transportation


+ Professional appearance and manner skills


+ Customer service oriented


+ Excellent communication skills


+ Able to work independently, under pressure at customer sites and to accept direction on given assignments


+ Able to handle and solve new challenges, demonstrate initiative and a willingness to learn


+ Team player, reliable, punctual and possessing a positive attitude


+ Driving knowledge of nearby areas important, but not necessary.


Benefits


+ Competitive Salary (based on experience)


+ Cell Phone


+ Mileage Reimbursement


+ Paid Holiday, Vacation and Sick Time


ID: 2019-1242


Street: 520 White Plains Rd



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