Copier/ Printer Service Technician

Atlantic, Tomorrow's Office

Tarrytown, NY 10591

Posted 1 month ago

Job Description

Atlantic Tomorrows Office is a nationally recognized distributor of Copier and high-end Production Equipment. We sell and service Ricoh, Toshiba, Konica and Kyocera products in the Tri-State area, due to our continued growth we are expanding our Service Division and have openings in the New York/ New Jersey Area.

We are looking for motivated hands-on Field Service Technician, the ideal candidate will be detail oriented and customer service driven. This is a unique opportunity to be part of a high-quality service organization. Must have own vehicle. Field technicians provide the on-site customer service when the client deems service is necessary. This may require successfully repairing or adjusting a device mechanically or electronically and/or “fixing the customer” by correcting the client’s expectations.

+ Accurately diagnose, repair and maintain equipment in optimum operating condition at customer sites

+ Manage and maintain a highly accurate parts inventory via handheld device

+ Receive, prioritize and accurately close service calls via handheld device

+ Assist with equipment installations as needed

+ Keep current with new technology through off-site manufacturer's classes and online training

+ Communicate equipment problems and solutions to fellow technicians

+ Project a positive company image through proper attire, exceptional communication skills, excellent customer service and personal grooming

+ A high school diploma or equivalent; or industry related experience and/or training; or equivalent combination of education and experience.

+ Computer literate and basic knowledge of networking

+ Electronic & mechanical experience/aptitude

+ Experience working on digital copiers and/or laser printers (Richo/Savin experience is a plus)

+ Valid driver's license with an excellent driving record and reliable transportation

+ Professional appearance and manner skills

+ Customer service oriented

+ Excellent communication skills

+ Able to work independently, under pressure at customer sites and to accept direction on given assignments

+ Able to handle and solve new challenges, demonstrate initiative and a willingness to learn

+ Team player, reliable, punctual and possessing a positive attitude

+ Driving knowledge of nearby areas important, but not necessary.


+ Competitive Salary (based on experience)

+ Cell Phone

+ Mileage Reimbursement

+ Paid Holiday, Vacation and Sick Time

ID: 2019-1242

Street: 520 White Plains Rd

Related Jobs

    Browse Jobs | Terms & Conditions | Privacy Policy | Unsubscribe
    POWERED BY