Alton Lane is actively hiring a Custom Specialist.
A Custom Specialist is passionate about building relationships, providing an unsurpassed service experience to our customers, and producing consistent results.
A career at Alton Lane is both fast-paced and highly rewarding. Working here means being entrepreneurial, leading with integrity, taking initiative, thinking big, and working as a team to expand our presence across the country, introducing our brand to new customers, and taking ownership of driving our business to new heights.
Role & Responsibilities
Life at Alton Lane is constantly evolving. No two days are ever the same. The ability to multi-task and prioritize is critical. A Custom Specialist proactively manages the customer experience and leads regional business development initiatives in addition to a variety of other ad hoc tasks.
The expectations of a Custom Specialist are:
+ Become an expert consultant of luxury custom menswear to include the assessment of fit, fabrication, and garment construction
+ Drive results by consistently striving to meet and exceed sales goals
+ Provide the best customer experience tailored to the needs of our clients
+ Build, manage and grow your book of business through various external prospecting initiatives and personal network
+ Continuously drive and enhance relationships with current and new customers through genuine connection and thoughtful engagement
+ Be a strong communicator internally and externally with a positive, productive point of view
+ Effectively collaborate and work with a fantastic team
THE ALTON LANE CANDIDATE
You are an individual contributor who is always looking for opportunities to grow and develop in your professional career, meet new people, drive outside sales, and embraces frequent changes and challenges.
You also have:
+ 2+ years with the retail, service industry, and/or competitive sales experience
+ Working knowledge of what makes the Philadelphia area tick
+ Hunger to generate new business through sales and long-term customer engagement
+ Willingness to network and fearlessly get into a conversation
+ An eye for every. single. detail.
+ Exceptional communication skills
+ Ability to confidently handle yourself internally with peers and externally with clients
+ Independent and entrepreneurial with the ability to self-manage
+ Nimble with technology
+ A natural interest in menswear and consumer behavior
+ Strong sense of self-awareness, humility and personal responsibility in all that you do
+ Flexibility to change and the will to adapt to new things
+ A curiosity that drives you to learn and develop yourself professionally and personally
PERKS OF THE ROLE
+ High income earning potential is yours for the taking
+ Opportunity to earn additional bonuses based on performance results
+ Generous benefits package: Healthcare, Paid Time Off, 401k Retirement plan
+ Access to our luxury clothing and accessories through an employee discount program
+ Opportunity to carve out a career path with a high-growth company
+ Exposure to high-level sales strategy and business development
Our company core values are the cornerstone of our how we operate and take care of our customers and employees:
+ Make it better
+ Act like an owner
+ Become customer-obsessed
TRAINING & CAREER DEVELOPMENT
Alton Lane believes in the continuous training, development, and career growth of our people. With great results comes great rewards. Internal advancement is limitless if you consistently exceed your goals, contribute to, and embed yourself into the business.
Have you demonstrated your ability to achieve results in a challenging and progressive environment?
Are you a self-starter with the desire to achieve and win?
If you answered YES to both of those questions, we want to hear from you.
Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.