Sitel is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service.
A job at Sitel is exciting, fast-paced, and offers many growth opportunities to advance your professional life.
Summary of Primary Job Responsibilities
Our clients come from various industries including financial services, health/fitness, media services, retail, travel, and satellite service. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting.
High School Diploma or GED required
- Prior customer service experience preferred
- Self-motivated and able to work independently
- Excellent communication skills
- Professional, articulate voice
- Ability to multi-task in several computer applications while holding a conversation with a customer
- Type 25 words per minute
- Enjoy working in a fast-paced environment while maintaining a professional attitude
Starting pay depends upon the line of business in which you are hired.
There are also opportunities for 'Pay for Performance',attendance rewards and an outstanding employee referral plan.
The environment is professional casual dress.