Customer Service/ Start Monday

LEI Home Enhancements • Fairfield, OH 45014

Posted 3 weeks ago

Job Description

LEI Home Enhancements, is an Ohio based company that has been installing windows, siding, and doors in homes throughout Cincinnati, Columbus, Lexington, Louisville, Madison, Raleigh and Dallas for over ten years. With pride in our work, honesty and integrity in our professionalism and a company wide dedication to customer satisfaction, we offer a wide range of remodeling services to homeowners.

Essential Duties and Responsibilities:

  • Entering all customer appointments into our database
  • Has knowledge of commonly used concepts, practices and procedures.
  • Ability to speak with individuals face to face
  • Ability to multi-task is a must in an ever changing fast paced work environment.
  • Ability to work in a team environment

Personal Skills

  • Team Player with a positive attitude
  • Strong customer service skills
  • Independent and creative thinker

What we are looking for in our next team member:

  • Personable, outgoing and positive team member
  • Comfortable interacting with consumers daily and following up sales leads
  • Proactively approaches problems with solution-oriented mentality
  • Basic computer skills and technical proficiency
  • Maintain open communication with management and other team members
  • Deliver exceptional customer care and always resolve any issues or complaints with professionalism and in a timely manner

Job Requirements:

Are you someone who thrives in a progressive, fast-paced, deadline-driven environment? Are you eager to be a part of an up and coming enterprise and excited to help build it from the ground up?

This position is an entry level position in our firm with an entrepreneurial startup environment. This position serves as the main point of contact for our consumers, and is essentially the eyes, ears, and voice of the brand. The main responsibility is to interact with consumers directly determine their needs and to schedule appointments for our sales team.

Specific duties include or will include:

  • Set Appointments with Customers.
  • Assign Sales Leads to Sales Team.
  • Follow up with Customer in Ensure 100% Customer Satisfaction.


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