DevOps Engineer III

Patterson Companies • Saint Paul, MN 55102

Posted 2 weeks ago

Job Description


The DevOps Engineer III will support and contribute to Patterson's Cloud Dental Practice management solution (Fuse), working on the DevOps platform.

This platform includes the following core technologies: Azure, ARM Templates, PowerShell, Git, Octopus Deploy, VSTS, TFS, Azure Functions, and JavaScript. Its purpose is to enable the rapid development and delivery of the Fuse Dental Practice Management solution.

A successful candidate will be a PowerShell pro with the drive and desire to write code that contributes to our automation platform. Success will be: learning new languages, focusing on automation first, building cloud native solutions, contributing to automation projects that have implications for the wider company outside of both the platform and product.


* Serve as the key contact for assigned applications and troubleshoot complex system problems in partnership with the use/client community, internal, and vendor IT staff.

* Deploy, manage, automate and scale cloud and on premise technical computing services to support product development teams.

* Build automation tools to support the software development and infrastructure operations teams.

* Work with technical teams to resolve issues, install, and test upgrades and customizations.

* Monitor assigned systems and applications performance to maintain agreed to performance metrics. Take proactive steps to improve performance when necessary. Escalate issues to management.

* Participate in technical on-call services as needed to ensure timely and high quality incident resolution.

* Use continuous deployment tools to provide a seamless deployment process to all environments.

* Define changes to the application environments in Azure and guide the level I Engineers in the setup/changes and implementation of new technology solutions.

* Assist in documentation of application systems, process flows, and support processes.

* Participate in meetings to review processes and identify requirements and/or needs.

* Define needs by documenting processes; includes research, planning and writing supporting documentation.

* Communicate effectively with management to enhance their understanding of the opportunities and limitations of information systems.

* Research engineering practices and recommend solutions to solve problems or alleviate pain points.

Critical Competencies:

Ethics & Integrity: Acts consistently and makes decisions in the organization's best interest.

Customer Focus: Makes customers and their needs the primary focus of one's actions.

Drive for Results: Demonstrates drive, determination, and ownership to achieve both results and success.

Technical Expertise: Demonstrates and maintains technical and professional skill or knowledge in position-related areas.

Problem Solving: Uses logic and analytical methods to identify solutions resulting in effective problem resolution.

Self-Management: Manages time and resources and balances competing demands to ensure work is completed.

Collaboration: Works effectively with others to achieve a common goal.

Working Conditions:

Physical Demand:

* Lifting or Carrying

* Light Physical Activity

* Up to 10 Pounds

Environment Factors:

* Operating a computer or other office device (specify device and hours at a time/per day)

* Talking or hearing -- "position involves frequent communication with (customers, inside staff, etc.) and requires ability to understand and effectively exchange accurate information"

* Reading or sight -- "requires frequent review of vendor contracts"

Travel and On-Call:

This position requires no travel per week For this position being on-call is occasionally required.


Minimum Qualifications

* Bachelor's or Associate's Degree in Computer Science, Management Information Sciences or area of functional responsibility preferred, or equivalent years of industry work experience

* At least 5 years of DevOps or similar work experience.

* Knowledge of all aspects of application development and project life cycles Design and development experience with engineering software design tools

* Proficiency working in Microsoft Windows environments

* Scripting experience required with strong focus on PowerShell

* Proficiency with version control systems e.g. git, VSTS, TFS,

* Proficiency with SQL and databases

* Experience in designing and implementing a continuous integration pipeline (CICD)

* Strong product experience from inception to customer delivery

* Strong customer service orientation

* Ability to troubleshoot issues in Stage and Production environments

* Consistent, positive attitude and respect for high quality standards

* Strong verbal and written communication skills with ability to effectively communicate at multiple levels in the organization. Ability to present ideas in business-friendly and user-friendly language.

* Ability to absorb new ideas and concepts quickly

* Strong analytical and problem-solving abilities

* Ability to effectively prioritize and execute tasks in a high-pressure environment

* Experience working in a team-oriented, collaborative environment

* Ability to conduct research into issues as required

Preferred Qualifications:

* Experience working in an agile development environment

* Familiar with Cloud based web application

* Microsoft Azure experience ARM templates, Azure Functions

* Ability to read and comprehend code in C/C++. C# and scripting languages

* Familiarity with TFS, VSTS, ServiceNow and project tracking systems

* Strong understanding of the organization's goals and objectives


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