Director of Residential Services, Central Region

State of Massachusetts

Westborough, MA 01581

Posted 1 month ago

Job Description

The Department of Youth Services (DYS) is seeking a dynamic and experienced professional to manage the day to day residential operations of 24/7 facilities for the Northeast Region. The Director will provide effective oversight in the delivery of residential treatment services to youth who have been committed to the care and custody of DYS. The Director will possess a positive track record in daily management to ensure that DYS delivers high quality intervention across its entire residential continuum (overnight arrest, alternatives to detention, detention, treatment, and independent living), in hardware secure, staff secure, group care, and community residential settings. Our ideal candidate will champion the foundation and experience in working effectively with and through others, budgeting and fiscal management, collaboration, problem solving, listening, decision making, crisis management, public relations skills, policy and regulatory compliance, personnel forecasting, developing efficient systems/processes, and promoting and establishing strong internal/external relationships. For additional information about the Department of Youth Services and its programs please watch: */_Duties and Responsibilities (these duties are a general summary and not all inclusive):_/* * Provide effective oversight, administration and operational direction for 24/7 youth facilities; ensure clinical, educational, and medical services, other rehabilitative and safety components are delivered in a coordinated and effective manner * Establish and maintain an effective system of control with all staff, provider agencies, and associated stakeholders to ensure accurate and efficient communication * Lead regular team meetings to ensure operations and services are being executed including policy development and risk assessment * Strengthen and foster the Juvenile Detention Alternative Initiative (JDAI) designed to reduce the number of pre-trial detention admissions and to shorten the length of stay for youths in custody * Ensure that DYS’ programs meet the Department of Early Education and Care’s, the Department of Public Health’s and the Department of Public Safety’s licensing requirements * Oversee the maintenance, repair and upkeep of the facilities to ensure safe and secure physical plants; Participate in the development of capital improvement plans in conjunction with the agency’s Director of Capital Planning * Confirm all programs, both state and provider operated, maintain adequate staffing levels at all times and adhere to all DYS policies pertaining to residential treatment * Manage, monitor and analyze a budget for program services, administrative, facility operations and personnel; approve expenditures within prescribed allocation * Provide staff appropriate training and information regarding all policy and practice changes * Establish quality and efficiency standards in all areas of responsibility and ensure that these standards are measured and reviewed on an ongoing basis * Foster support/development of direct reports through timely feedback and facilitate the ability of staff to achieve highest level of professional growth, performance and career advancement */_Preferred Qualifications_: /* * Knowledge and familiarity with DYS regulations and practice including care and custody of juvenile offenders and service provision systems * Passion and commitment to establishing and developing evidence-based programming for committed youth * Knowledge of the principles and practices of operations and project management including coordination, communication, prioritization, troubleshooting, adherence to budget and completion of goals * Capacity to manage a diverse workforce including bargaining unit environment; ability to embrace diversity as a strategic advantage * Ability to establish standards, program of valuation, performance management, quality improvement, and investigatory processes * Critical thinking skills, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems * Ability to lead, inspire and empower staff demonstrating confidence and leadership presence * Thoroughness, independence and excellent written and oral communication skills * Proficient usage of Microsoft Office products including Word, Excel, and Outlook *Transportation Requirement:* Must have reliable transportation. *Minimum Age Requirement:* 21 years *About the Department Of Youth Services:* As the Juvenile Justice agency for the Commonwealth of Massachusetts, the Department of Youth Services promotes positive change in the youth in our care and custody. Our mission is to make communities safer by improving the life outcomes for youth in our care. We achieve our mission through investing in highly qualified staff and a service continuum that engages youth, families, and communities in strategies that support positive youth development. For more information please go to: *Total Compensation:* As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including: * 75% state paid medical insurance premium * Reasonable Dental and Vision Plans * Flexible Spending Account and Dependent Care Assistance programs * Low cost basic and optional life insurance * Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan * 12 paid holidays per year and competitive Sick, Vacation and Personal Time * Tuition Benefit for employee and spouse at state colleges and universities * Short-Term Disability and Extended Illness program participation options * Incentive-based Wellness Programs * Professional Development and Continuing Education opportunities * Qualified Employer for Public Service Student Loan Forgiveness Program *Pre-Hire Process:* Candidates must pass a pre-employment screening which includes: * Drug Screening * Psychological Screening * Medical Examination * Physical Abilities Test (PAT) A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants." If you would like more information, please logon to the DYS website to access detailed information on the Pre-Employment Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form For questions, please contact the CYF Office of Human Resources at 1-800-510-4122 and select option #2. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. *Executive Order #595:*As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.* **Job:** **Administrative Services* **Organization:** **Department of Youth Services* **Title:** *Director of Residential Services, Central Region* **Location:** *Massachusetts-Westborough-PO 288-Lyman St* **Requisition ID:** *220005YC*

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