Dispatcher/QC

Cretex

Mitchell, SD 57301

Posted 6 days ago

Job Description

Forterra is a leading manufacturer of pipe and products in the U.S. and Eastern Canada for a variety of water-related infrastructure applications, including water transmission, distribution and drainage. The company generated pro forma net sales of $1.5 billion in 2017. Forterra employs more than 5,000 people and operates more than 88 facilities, with products available throughout the U.S. and Eastern Canada.

We are currently recruiting for a full-timeLogistics Coordinator at our Mitchell, South Dakota location. The Logistics Coordinator is responsible for shipping and receiving, administrative duties, overseeing and ensuring DOT compliance and managing the Quality Control process.

**ESSENTIAL FUNCTIONS** include the following. Other duties may be assigned.

* Confers with plant production and yard and sales personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading time.

* Provide customer service to field personnel and customers in a timely manner.

* Prepares delivery tickets and related shipping documents and assigns drivers for scheduled deliveries.

* Receives cash payments for shipments from drivers and prepares reports of cash and charge sales.

* Posts transactions to customers' accounts and issues customers account statements to customers.

* Maintains contact with drivers to expedite deliveries.

* Check stock status to insure product is in yard prior to scheduling a truck.

* Oversee DOT compliance for all company drivers

* Process product returns

* Administrative duties including PO receiving and generation, filing, AP, and process packing slips

* Daily time entry/corrections as needed

* PTO entry in AE

* enter daily production into Syteline

**_QC_**

* Daily Cylinder Data sheets for SDDOT

* Log tag download and set up

* Moisture burns in Mixmaster

* Daily cement usage in Mixmaster

* Save/file certs from suppliers for Qcast and Mixmaster

* Gasket testing and Agg samples

* Dot 99 forms and certs packets for SDDOT box and bridge projects

* Cylinder data information for entry in Mixmaster

**Competency:**

To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports affirmative action and respects diversity. Attendance/Punctuality - Is consistently at work and on time; Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments. Quantity - Meets productivity standards; Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education/Experience:**

Associate's degree (A. A.) or equivalent from two-year college or technical school; or one year related experience and/or training; or equivalent combination of education and experience required. Bachelor's degree preferred but not required.

**Computer Skills:**

To perform this job successfully, an individual should have knowledge of Advanced Microsoft Office.

*Job Start/End Date:* 16-Oct-2019 to Until Filled (EST)

*Department:* Forterra - Mitchell Plant

*Location:* Mitchell, SD, USA

*Employment Type:* Full Time



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