The District Manager oversees an assigned district to develop leaders, drive profitability, and enhance operational performance to meet client expectations and maintain company standard.
+ Recruit, manage, and lead the team(s) with focus on continuous improvement; select and develop teams of professionals and leaders to build internal talent pipelines.
+ Support, motivate, and promote the team by building a positive and thriving team environment.
+ Maintain accountability for the performance of multiple teams and ensure company standards and client obligations are met within specified budget of labor and expense.
+ Adhere to and enforce established company policy and regulatory requirements.
+ Contact customers to ensure services meet service contract requirements and ensure customer retention.
+ Understand and use proper personnel management skills to resolve issues with employee and supervisory personnel.
+ Develop area operational plans and set business priorities.
+ Work consistently toward securing sales.
+ Maintain business in line with district financial goals by managing job budgets and costs associated to area of direct responsibility.
+ Assist in reviewing administrative needs, relevant to area of responsibility to ensure proper handling (e.g. worker’s compensation claims).
+ Special projects and other duties as assigned.
+ Bachelor’s degree or equivalent experience.
+ 5 to 7 years of experience in a service-oriented environment, including management.
+ Ability to effectively lead a staff of direct reports.
+ Must know the city, state and federal laws and regulations that affect company business and know what licenses are required to operate the business.
+ Skilled in project management, problem-solving techniques, and communicating ideas and instructions clearly.
+ Skilled in directing activities and operations of others, including activities involving hazardous situations.
+ Skills in relationship-building, teamwork, and collaboration.
+ Positive attitude with a strong desire to learn and a continuous improvement mind-set.
+ Strong working knowledge of Excel and other Microsoft Office products.
+ Comfortable with routinely shifting demands.
+ Working knowledge of general office equipment.
+ Ability to prioritize projects and execute and deliver key objectives in a timely manner under tight deadlines.
+ Ability to work independently in a fast-paced, dynamic, results-oriented environment.
+ Meticulous attention to detail, self-motivated, and the ability to maintain confidentiality.