Emergency Support Representative/SRS Float Pool/Temporary/Variable Shift/Per Diem

Sharp HealthCare

San Diego, CA 92108

Posted 1 month ago

Job Description

Facility:Copley Drive


CitySan Diego


Department


Job Status


Per Diem


Shift


Variable


FTE


0


Shift Start Time


Shift End Time


California Certified Nurse Assistant (CNA) - CA Department of Public Health; Emergency Medical Technician (EMT) California Certification - National Registry of Emergency Medical Technicians; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; H.S. Diploma or Equivalent; Certified Medical Assistant (CMA) - California Certifying Board for Medical Assistants


Hours


Shift Start Time:


Variable


Shift End Time:


Variable


Additional Shift Information:


Weekend Requirements:


As Needed


On-Call Required:


No


Preferred Qualifications


+ H.S. Diploma or Equivalent


+ AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -PREFERRED


+ Emergency Medical Technician (EMT) California Certification - National Registry of Emergency Medical Technicians -PREFERRED


+ California Certified Nurse Assistant (CNA) - CA Department of Public Health -PREFERRED


+ Certified Medical Assistant (CMA) - California Certifying Board for Medical Assistants -PREFERRED


Essential Functions


+ Customer serviceCoordinate supplies before entering the shift (PPE, Equipment).Required to wear facility mandated PPE.Cordially greets patients, visitors and staff upon arrival.Ask COVID-19 screening checklist questions for patients/visitors entering the facility.Check patient/visitor and employee's temperature.Provides protective mask to screened patients/visitors/employee.Provides information and directs people to the location they need, thus creating a caring yet efficient environment.Provides resources to staff when positively screened (for EOHD or Occupational Medicine).Performs related duties as required.Must be able to maintain strict confidentiality of patient information.


+ Department efficiency and effectivenessOrganizes and completes daily requirements and responsibilities.Troubleshoots and resolves problems.Daily Organization - Monitors entry flow and completes daily tasks to ensure quality and meet service standards.Able to respond to changing circumstances and prioritize patient needs.Responds to urgent and emergent situations in a calm and capable manner.Utilizes good judgment and problem solving ability.Maintains appropriate PPE supply levels. Cost conscious in usage.Completes inventories per guidelines.Travels to other sites as business needs arise.


+ Safety and supportLobby Host/Greeter Screening DutiesProvide social distancing, waiting room, mask and visitor guideline education as needed-communication to leaders and other team members when concerns and barriers are presented.Providing directions or escorting visitors as needed between departments within the facility.Assist all COVID support specialists as needed/directed.Confirming appointments with patients and departments within the facility.Cleaning/sanitizing patient waiting areas.Assisting leadership and departments with transporting and information within the facility.Computer application experience and skills, assist with patient check-in applications.


+ Supply maintenanceAssisting leadership and departments with transporting and distributing medical supplies/information within the facility.Assist all COVID support specialists as needed/directed.


+ Technical skillsAble to activate emergency procedure per protocol - code, fire, etc.Able to use a computer for job related tasks, including timecards and email.Able to operate and maintain necessary equipment.


Knowledge, Skills, and Abilities


+ Strong communication and customer service skills, including being able to explain and help complete the COVID medical questionnaire.


+ Ability to interact with a wide variety of individuals, including patients, physicians, leadership team and co-workers.


Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class



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