Event Note/Operations Analyst

IBM

Huntsville, AL 35808

Posted 1 month ago

Job Description

Introduction


As an IBM Application Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.


Your Role and Responsibilities


The Event Note/Operations Analyst will be responsible for the successful mapping and optimization of business processes and translation into requirements artifacts for automations. Will identify waste in processes and drive a culture of continuous improvement. This consultant will also utilize business knowledge aligned to business objectives, processes, measurements and tools to analyze client business issues, formulate hypotheses and testing conclusions to determine appropriate solutions, and collaborate with and advise improvement project sponsors, managers, and leaders to prioritize, shape and deliver continuous process improvement projects.


Required Technical and Professional Expertise


+ At least 3 years demonstrated experience applying process improvement methodologies and process reengineering methodologies


+ At least 3 years experience with improvement workshops and other interactive sessions with subject matter experts, project sponsors, customers, and other key stakeholders to understand current state processes, process and customer pain points, and future state requirements in order to identify and implement improvements


+ Demonstrated experience with BPMN or other process documentation methodologies


+ At least 2 years experience documenting current 'as-is' operations/processes; designing new "to-be" operations/processes; defining improvements; creating/executing against strategic implementation plans


+ Ability to work independently as well as in a highly collaborative, team-based environment


+ Broad-based general technology ecosystem and industry understanding


+ Familiar with business designs: business models, functions, processes, job roles and customer interactions as well as how they are impacted by digitization, AI/automation and emerging technologies/techniques


+ Strong problem-solving and systems thinking abilities


+ Strong written and verbal communication and presentation skills


+ VA Agency Clearance required


Preferred Technical and Professional Expertise


+ Experience with Public Sector Clients (US Federal, Higher Education, State and Local Governments)


+ At least 2 years of experience assessing and leveraging both mainstream and emerging technology advancements (especially AI, analytics and automation/robotics) with a strategic mindset to transform or optimize business designs


+ At least 3 years of experience in interacting with executive level clients


+ General knowledge and experience with leading automation software products


+ Continuous Improvement knowledge and/or certifications (Lean Six Sigma, Lean)


About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.


This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.


Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.


Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.


It's time to define your career.


About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.


Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:


*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.


*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.


*Well-being programs to support mental and physical health.


*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).


*Select educational reimbursement opportunities.


*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.


*Giving and volunteer programs to benefit charitable organizations and local communities.


*Discounts on retail products, services, and experiences.


We consider qualified applicants with criminal histories, consistent with applicable law.


US Citizenship Required.


Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



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