Back to Job Seeker Sign In
Back to Employer Sign In
Lead multi-disciplinary cross-functional Moment of Truth team members in the development and execution of best in class, digitally enabled experiences that serve both our independent agents and customers. Manage the end to end experience for a specific Moment of Truth within the digital roadmap and is responsible for day to day development and alignment of strategic vision.
Focuses on creating world class shopping, buying and servicing experiences with an emphasis on delivering tools for policyholder self-service and enabling independent agent partners at point of sale and other key moments of truth. Defines the strategic direction of customer and agent experiences by cross-functionally leading the conversation with all parts of the organization to understand their strategies and desired outcomes and then translate those into winning customer and agent experience enhancements.
Define and cross-functionally advocate for the strategic vision of the customer/agent experience.
Sign Up for Daily Job Alerts.
You will receive your first job alert within 24 hours.