Field Service Advisor
Our Partner in Akron is seeking a Field Service Advisor for their growing facility. For more than 50 years they have been proving that the highest-quality air handling units that deliver the lowest total costs. They believe in quality that lasts evidenced by their first air handler built in 1964, which is still in operation today, still saving money and still outperforming their competitors.
Field Service Advisor Duties:
Responsible for jobsite safety; required to take proactive measures to address jobsite hazards, up to stopping work until conditions are abated.
Instruct workforce and assign duties on SiteBilt installations and / or joining for factory units at customer location.
Working advisor at the customer job site.
Maintain an electronic daily log and create a daily written report; photos are to be included, if applicable. This will be provided to the Project Manager upon your return to customer site
Problem solving assist at customer location, and with Engineering, regarding drawings, procedures, identifying problems ahead of time and offering sound solutions.
Keep the Project Manager and Field Service Manager up-to-date.
Provide start-up commissioning at customer location
Provide functional confirmation, testing and repair at customer location
Adhere to AE Field Travel Policy
When working in the plant, perform all required work activities under the direction of shop foremen and group leaders.
Other Duties as assigned
Field Service Requirements:
3+ years of experience on a construction site leading a crew of various sizes
Experience dealing with general contractors, sub-contractors, vendors and customers
Domestic and international travel (when hired permanently)
Excellent verbal and written communication skills.
Computer skills sufficient for data entry, completing reports, working within ERP system and other applications as required.
Must maintain a valid driver s license
Ability to work well with others and effectively deal with individuals in a professional manner.
Complete OSHA 30-hour safety training
Ability to build customer relationships, resolve issues in a professional manner, and identify the need to escalate concerns when appropriate
Pre-employment testing required
First shift Monday thru Friday 6:00am 3pm
Pay commensurate with experience increase upon hire and after training period
Medical, vision, dental, 401k, vacation after hire
Since 1984, The Reserves Network continues to partner with the finest employers to provide opportunities within the office, industrial, professional and technical markets. As a family- and veteran-owned company, we focus on candidate experience and workplace culture for the nearly 20,000 employees we place annually.
For more information contact our Akron Branch at 330.864.2453
If interested please send a resume to: Akron@trnstaffing.com