Food & Beverage Supervisor

HHM Hospitality • Boston, MA 02108

Posted 2 weeks ago

Job Description

Overview Opportunity: Food and Beverage Supervisor Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards. Potential Career Path Food and Beverage Manager - Food and Beverage Director Essential Job Functions Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications. Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates. Interact with guests to obtain feedback on quality of service and food in outlet. Perform service functions during periods of high volume or staffing shortages. Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc. Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Ensure all equipment is in working order; report malfunctions and follow up on repairs. Follow sustainability guidelines and practices related to HHMs EarthView program. Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required. Knowledge of bar service and liquor inventory controls required. Experience with Micros point of sales system strongly preferred. Work Environment and Context Work schedule varies and may include working varied shifts, holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. Hersha Hospitality Management (HHM) is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a collection of independent, boutique hotels in key markets. Join the Legacy of Strength! Hershas legacy is built upon a strong foundation of core values: honesty, communication, community, personal growth and achievement. Hershas rapid growth, focus on associate development and its commitment to serve our guests, our associates and the local communities we work in, combine to make Hersha associates the strongest in our industry. Serve. Stretch. Succeed. Hersha believes if you serve our guests, your fellow associates and our local community, stretch yourself on the job and take advantage of many promotional opportunities, you will ultimately achieve professional success. As we grow, you grow.


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