Front Desk Supervisor - Westin Desert Willow

Vistana Signature Experiences, Inc. • Palm Desert, CA 92255

Posted 2 weeks ago

Job Description

Vistana Company Overview

Vistana Signature Experiences, Inc. an operating business of Marriott Vacations Woldwide develops, owns, markets and operates upper-upscale villa resorts, offering ownership and rental opportunities. Vistana is the exclusive provider of vacation ownership for the Sheraton and Westin brands and an authorized partner of the Starwood Preferred Guest program. Through the Vistana Signature Network (VSN), our Owners can transform the way they travel - enjoying the flexibility to vacation when they want, where they want, how they want. Vistana Signature Experiences offers exciting and rewarding career opportunities in inspiring destinations from majestic Maui to the snow peaked mountains of Avon/Vail. If you're passionate about selling, supporting, or communicating a unique vacation lifestyle, we're passionate about you becoming part of the Vistana family. For more information, please visit: https://www.vistana.com.

Property/Location

Westin Desert Willow Villas - 75 Willow Ridge, Palm Desert, CA, 92260

Discover the essence of desert tranquility amid an inspiring outcropping of the Santa Rosa Mountains in southern California. This uniquely imagined resort is suffused with signature Westin style and personal services to help you relax, refresh and renew.

Job Description

Position Purpose: Orchestrate and expedite the registration and checkout process at the front desk. Oversee the daily operation of the front desk.

Responsibilities:

* Greet and welcome guests upon arrival.

* Supervise the front desk agents and assign specific tasks.

* Ensure the correct sequence of events for proper registration and checkout of guests.

* Provide ongoing training and support to front desk agents.

* Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.

Requirements:

* High school or equivalent education required.

* One year hotel front desk experience required. Supervisory experience preferred.

Diversity Commitment

At Vistana, we celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better a better place to work, a better place to grow, enabling a better way to see the world.

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