Global Wealth Management (GWM) Business Risk & Controls: Chief of Staff Office - Director


New York, NY 10176

Posted 1 month ago

Job Description

Citi Global Wealth Management (GWM) is an integration of Citi Private Bank and the Consumer Wealth organization into a single platform enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of GWM, which is to be the leading wealth management provider globally. As we embark on this journey, it is imperative to have a strong Risk & Control framework, supporting this goal through an independent but integral Internal Control organization.

This role is responsible for leading organizational design/architecture and resource management and planning efforts across GWM Risk & Controls in support of the firm’s Accountability, Culture, and Talent (ACT) program. The role will also lead additional projects for the overall administrative, operational, and strategic activities of GWM Risk & Controls.

This role will report to the Chief of Staff to the Head of GWM Business Risk & Controls.


+ Strategic leadership in designing and managing organizational architecture GWM Business Risk & Controls in alignment with Citi’s ACT effort

+ Design, implementation, and maintenance of programs to ensure headcount is forecasted, budgeted, and tracked

+ Development and delivery of key presentations and communications to the GWM Operational Risk & Controls team leadership

+ Managing and supervision of tasks and responsibilities associated with the planning, directing, coordination and support of day-to-day activities relating to projects/initiatives

+ Oversight over GWM Business Risk & Control Strategic Initiatives, in partnership with stakeholders

+ Establish strong relationships with stakeholders across Citi at all levels, businesses and locations, providing a broad understanding of the organization while building relationships throughout Citi

+ Lead and influence management discussions, strategy, and approach

+ Examination of changes to the regulatory environment and other emerging risks for their potential business impact and proactive communication and development of plans to address risks/changes

+ Proactive engagement with control functions to ensure understanding of the GWM governance program

+ Focus on continuous control improvements across all areas to ensure continued improvement of the control framework in an efficient, cost effective, streamlined, and value-add manner


+ 10-15 years of experience in global and complex settings with multiple stakeholders

+ Strong leadership/executive presence with strong oral and written communication skills, including proven experience in developing senior executive presentations, communications, and concise updates / talking points

+ Openness to challenge and continuously challenging the status quo

+ Strategic thinker with strong analytical skills and the ability to translate complex concepts in a concise manner

+ Ability to set priorities and manage multiple projects simultaneously in a fast paced, highly matrix, dynamic environment

+ Ability to garner support and secure buy-in across a wide range of stakeholders and to create a strong network of relationships among peers, internal partners, external constituencies, and decision makers

+ Self-starter who can work independently and with limited supervision

+ Quick learner, with ability to understand complex requirements and translate into clear and simple guidance

+ Self-motivated, highly adaptive, and able to work well under high stress


+ Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services industry, regulatory organization, or legal/consulting firm, or a combination thereof; extensive experience in area of focus; previous experience managing a diverse staff

+ Advanced degree (e.g., JD, MBA) and certifications (CFA, FRM) preferred


**Job Family Group:**

Business Strategy, Management & Administration


**Job Family:**

Business Administration


**Time Type:**

Full time


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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