Global Wealth Management (GWM) Business Risk & Controls: Issue Management, MCA, and Reporting Lead - Director


New York, NY 10176

Posted 1 month ago

Job Description

Citi Global Wealth Management (GWM) is an integration of Citi Private Bank and the Consumer Wealth organization into a single platform enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of GWM, which is to be the leading wealth management provider globally. As we embark on this journey, it is imperative to have a strong Risk & Control framework, supporting this goal through an independent but integral Internal Control organization.

This role is responsible for the management of issues, manager’s control assessment (MCA) monitoring, and risk and controls reporting activities across the GWM organization.

This role will report to the Head of Issue Management, MCA, and Reporting for GWM.


+ Strategic leadership driving identification, management, and oversight of issues. This will include identifying the root cause of an issue and effectively remediating control gaps.

+ Execution of analysis and reporting to identify trends, emerging risks, and actionable items in the risk and controls environment for GWM.

+ Development and production of key risk indicators and metrics to help GWM operate within its defined risk appetite.

+ Development, implementation, and operation of a comprehensive MCA program across the GWM organization.

+ Liaise within the organization to ensure connectivity with enterprise-wide efforts to enhance Citi’s safety and soundness.

+ Execute of independent monitoring and testing of regional, business & product, and other functional GWM risk controls.

+ Lead execution of “core” business controls including records management and continuity of business (COB), among others.

+ Development of strong relationships with key stakeholders.

+ Proactive engagement with control functions to ensure understanding of the GWM governance program.

+ Focus on continuous control improvements across all areas to ensure continued improvement of the control framework in an efficient, cost effective, streamlined, and value-add manner.


+ 10-15 years of Financial Services and analytical / control work experience

+ Strong understanding of relevant business processes and data segments including the ability to solve for a root cause rather than symptoms

+ Openness to challenge and continuously challenging the status quo

+ Strategic thinker with strong analytical skills and the ability to translate complex concepts in a concise manner

+ Demonstrated leader capable of driving change

+ Ability to set priorities and manage multiple projects simultaneously in a fast paced, highly matrix, dynamic environment

+ Self-motivated, highly adaptive, and able to work well under high stress

+ Excellent oral and written communication skills


+ Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; extensive experience in area of focus; previous experience managing a diverse staff

+ Advanced degree (e.g., JD, MBA) and certifications (CFA, FRM) preferred


**Job Family Group:**

Risk Management


**Job Family:**

Business Risk & Controls


**Time Type:**

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (** .

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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