Help Desk Analyst I

Robert Half Technology • Amherst, OH 44001

Posted 2 weeks ago

Job Description

Ref ID: 03340-0010659903

Classification: Help Desk/Tech Support I

Compensation: $18.21 to $21.09 per hour

There is an opening for a Help Desk Analyst through Robert Half Technology. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Amherst, Ohio, the Help Desk Analyst opportunity is a long term temporary role. Your responsibilities - Independently investigate and implement solutions to technical issues - Identify recurring technical issues and propose solutions to address the root of the problems - Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally - Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups
- Experience with IT support ticketing systems - User administration and bug fixing in a client-server environment - Proven experience in installing and configuring operating systems, networked and local printers, and business applications - Expertise in PC desktop/workstations - PC skills experience - Comprehensive knowledge of Active Directory - Excellent problem-solving skills - Familiarity with basic networking concepts

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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