Hiring Now: Healthcare Customer Service Rep!

Aerotek • Tempe, AZ 85285

Posted 2 weeks ago

Job Description

Join Growing Healthcare Call Center in the Valley!

  • This call center is supporting Medicare Pharmacy business.

Job Description:

- Inbound calls to members, providers, and pharmacies to verify or obtain information

- Field inbound calls from members or providers/pharmacies regarding benefit questions, coverage, co-pays, and ID Cards

- Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application

--In slow season the average employee is seeing 30-40 inbound calls. During open enrollment they anticipate 60+ inbound calls per agent.



About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.


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