Old Chicago - Host Job Description

Old Chicago has been serving great food and craft beer since 1976.  We provide a fun and energetic place to work along with supplied uniforms, opportunity to earn and advance, shift meal and food discounts along with a comprehensive training program, annual reviews and merit increases and fun incentives.

PURPOSE:  Greets and accommodates needs of guests.

ESSENTIAL DUTIES:

·   Greet and seat customers immediately (within 1 minute) in a systematic fashion.

·   Answer phone.

·   Run a wait list.

·   Take "to go" orders and perform correct money transactions up to twenty times in the course of a scheduled shift.

OTHER DUTIES:

·   Project a positive image at all time.

·   Assist other FOH & HOH staff members, etc. as needed.

·   Observe customers and responds to additional requests/complaints etc.

·   Act as a resource for guests regarding the restaurant, promotions, specials, staff, menu, hours of operation etc.

·   Other functions assigned by management (i.e. take out linen, trash, stocking, checking restrooms, bus tubs, refill ice and wash glassware.)

ESSENTIAL PHYSICAL REQUIREMENTS:

100%     Walk and stand.

  50%     Operate cash register and POS/TMX system and makes change.

  25%     Reach, bend, stoop, wipe, and lift up to 20 pounds.

ESSENTIAL TRAINING REQUIREMENTS:  Successful completion of hourly position validations, including reading training materials and watching videos.  Responsible alcohol certification within 60 days of employment.

QUALIFICATIONS:  Must be 18 years old to serve alcohol or as state regulations dictate.

Employees are held accountable for all duties of this job.

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.