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American Cruise Lines is looking for Hotel General Managers to live and work on its small luxury cruise ships. This dynamic hospitality position puts you in a new destination every day and challenges you to achieve in all areas of hospitality and customer service. Each ship is similar to a small, luxury hotel, where the highest level of service is provided at all times and individual requests are accommodated with courtesy.
Hotel General Managers are senior-level shipboard officers who supervise the Food Service Department, Kitchen, Housekeeping Department, shore excursions and all entertainment on board. Managers also receive bonuses for on board sales and cruise rebookings from happy guests. The overall guest satisfaction on board is each hotel manager's primary responsibility and measure of success. Managers typically work six weeks on board our ships and have two weeks off. Flexible schedules allow managers to live anywhere nationally and travel to each cruise ship for work. Travel arrangements to and from each ship are provided by the company.
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