Housekeeping Inspector

Greenwood Hospitality Group • Mcconnell Afb, KS 67221

Posted 1 day ago

Job Description



GENERAL PURPOSE

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

ESSENTIAL DUTIES/RESPONSIBILITIES

  • Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
  • No travel required.
  • Hours: Eight hour shift; scheduled days and times may vary based on need.


OTHER DUTIES/RESPONSIBILITIES

  • May assist the evening staff in the performance of duties to include: cleaning of lobby, turndown service, trash removal.
  • Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments.
  • No travel required.
  • Hours: Eight hour shift; scheduled days and times may vary based on need.
  • Ambassador should embrace the Greenwood Core Values of:

    • Integrity in Conduct
    • Cooperation in Action
    • Excellence in Performance

    Also cultivate and build the Greenwood EFFECT culture to develop and lead their team

    • Engaged--encourage, identify positive moments
    • Fun--maintain a healthy and happy workplace
    • Flexible--adapt and change while maintaining our standards of excellence
    • Equipped and Empowered--provide the necessary tools and leadership to cause success
    • Community--caring about our work, our colleagues and our ambassadors
    • Trust--foster high levels of trust within the department


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