IT Software Release Advisor

Sedgwick Claims Management Services, Inc. • Memphis, TN 38103

Posted 2 weeks ago

Job Description

IT Software Release Advisor


Providing both satisfying and challenging work along with a highly professional and friendly work atmosphere, Sedgwick has a strong commitment to its colleagues and its clients. If you are seeking a place where you can do great things for those whose lives you touch while maximizing your own career possibilities, Sedgwick is the place for you. As the largest and most innovative Third Party Administrator in the claims industry and the first and only TPA to receive both recognition as the Best TPA in America and the coveted Employer of Choice designation, we invite you to come be a part of our team and, "Claim Your Future."

PRIMARY PURPOSE: To provide software configuration management (SCM) support at the program level; to manage parallel software development and release cycles and provide SCM for large distributed development network with remote partners; to work with other teams to resolve operational matters


* Establishes, maintains and enhances the configuration management environment to enable parallel software development for multiple teams.

* Provides up-to-the-minute status information by closely monitoring and becoming intimately familiar with designated application lines through source code control.

* Coordinates and performs application releases into production; prepares process and standards documentation.

* Ensures and enforces segregation of duties within the change life-cycle.

* Works closely with development team and quality assurance (QA) to ensure that correct versions of the source code base have been compiled correctly into the appropriate testing environment; develops relationship and works closely with the infrastructure team to coordinate networking changes, port opening requires and all other internal modifications that are needed for various environments; and works with multiple teams to solve problems and issues as required.

* Maintains the organization's virtual server farm for QA groups.

* Monitors and ensures the safety of source code-based and virtual machine backups on a regular basis.

* Assists in professional growth of other analysts/programmers with special emphasis on software configuration management-based protocols.

* Keeps abreast of technology changes and direction.

* Acts independently to determine methods and procedures to be used on new assignments; follows, enhances and promotes established methodologies and procedures.


* Performs other duties as assigned.

* Follows departmental pre-established standards and guidelines as applicable to design and development.

* Adheres to the goal of delivering and maintaining the highest quality of customer service to clients.

* Supports the organization's quality program(s).


Education & Licensing

Bachelor's degree required. Major in computer science, computer engineering or software engineering preferred.


Eight (8) years of related experience or equivalent combination of education and experience required to include three (3) years of program development and two (2) years specialized experience with emphasis in SCM and release management. Proven experience in understanding and driving the software development process required. School experience may be used to replace actual field experience.

Skills & Knowledge

* Knowledge of software configuration management (SCM) tools (i.e. Subversion and CVS), ant/make build scripts, and build management tools (i.e. Cruise Control CC.Net)

* Knowledge of administration of UNIX or LINUX operating systems

* Knowledge of development and scripting (i.e. .Net, Perl, shell scripting) and Makefiles

* Knowledge of VMWare

* Excellent problem solving skills

* Highly self-motivated

* Strong organizational skills

* Strong interpersonal skills

* Analytical and interpretive skills

* Strong oral and written communication skills

* PC literate, including Microsoft Office products

* Ability to work independently and/or in a dynamic team environment

* Ability to manage multiple projects simultaneously and ensure that they are completed according to schedule

* Ability to meet or exceed Performance Competencies


When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer

and a

Drug-Free Workplace

Highly prefer candidates with 6 to 8 years of Windows Server experience; proficient in use of SCM tool such as; SVN or Clearcase; Contiguous Integration Engine such as; Hudson or Jenkins; Setup and deployment of Windows IIS services; Release Management in areas of Oracle,

PL/SQL, .NET and MS SQL server.


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