(In-Building) Technical & Solution Sales Support

Ericsson • Plano, TX 75023

Posted 2 weeks ago

Job Description

Date: Aug 14, 2018

Job Summary:

We are now looking for a Technical Solution Sales Support with Small Cell / Distributed Antenna System (DAS) estimating responsibilities to support the KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with R&D organization.


* You will position Ericsson as technology leader, communicate and discuss Ericsson's technology strategy and vision with customer CTO/CIO and direct reports

* Provide sales support expertise, conducts in-depth technical discussions with customer

* Provide sales support for specific deals, propose solutions covering business requirements and present to Regions and Customer

* Contribute to knowledge sharing, ensure the customer vision & strategy including implications on Ericsson's technology and solutions is communicated to the ones in need at Business Units, Group Function and Ericsson Research.

* Translate requests for proposals (RFP) into a professional proposal by assembling project assumptions and creating budget estimates with written narratives of services.

* Interface with customers and account representatives to understand requirements of bids as relating to services.

* Interact with suppliers to support the creation of customer facing proposals. scopes of work and/or quotes.

* Review and understand scope of work, and/or preparation of scope of work as required.

* Prepare labor cost estimates, including estimation of man-hours and expenses to complete proposed scopes.

* As needed, assist in negotiation of terms and conditions for supplier contracts.

* Follow-up on proposals, answer services related questions, etc.

Key Qualifications:

* Education: Bachelor of Business Administration, Science or similar

* Substantial in-field experience from sales/solutions at Ericsson or equivalent

* Domain experience:

* Thorough knowledge of assigned area

* Experience from working in the field with customers

* Business Understanding

Additional Requirements:

* Knowledge of market installation cost for Small Cells & Distributed Antenna System (DAS).

* Working knowledge of building systems (HVAC, emergency generators, National Electrical Code requirements); environmental requirements including hazardous material, spill prevention, and other regulatory guidelines, such as OSHA, general building maintenance, and vendor maintenance.

* Familiarity with working in small to large office buildings, colleges, hospital etc.

* Experience with DAS installations of Mobile Access, Commscope and TE Connectivity equipment is preferred.

* Construction knowledge of requirements for Antenna installations (mostly for In-building DAS and some Outdoor DAS as necessary), connectors, testing, and experience with various manufacturers.

* Extensive experience with antenna types, antenna mounts, cable installation such as (coax & Cat6), grounding systems and AC and DC power.

* Knowledge about Fiber installation, variations, patch panel installation, splicing and optical measurements.

* Experience with civils, building designs, floor plans, A&E drawing and construction for cable pathways and risers.

* Ability to understand and read construction documentation and drawings

* Some construction management skills including: CAD/design review, implementation, and project management.

* Familiarity with iBWave software is a plus. (iBwave certification is not required)

* Excellent oral and written communication skills and technical writing ability.

* Business acumen and financial analysis, including understanding of costs, margins, etc.

* Strong attention to detail and ability to multi-task on more than one presales engagement at a time.

* Strong interpersonal and project management skills to drive suppliers for deliverables to meet customer timelines and commitments, combined with ability to negotiate with suppliers.

* High proficiency in Microsoft Excel and Word.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetics information. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetic information.

Ericsson will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Ericsson or (c) consistent with Ericsson's legal duty to furnish information.

Employee Polygraph Protection Act Notice - Employers are generally prohibited from requiring or requesting any employee or job applicant to take a lie detector test, and from discharging, disciplining, or discriminating against an employee or prospective employee for refusing to take a test or for exercising other rights under the Act. For more information, visit https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf.

Ericsson is an equal opportunity employer and is committed to providing reasonable accommodation for qualified disabled individuals during the application and hiring process. Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position. If you require an accommodation due to a disability,


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