Key Account Manager

Jost Chemical Co. • Saint Louis, MO 63150

Posted 2 weeks ago

Job Description

Background

* Works under general direction of the Sales Director.

* Key Account Manager is responsible for managing key accounts, with long term relationship and maximizing sales opportunity

* Ensures revenue growth of products to key customer accounts through consultative selling and project management

* Works to achieve growth with new client base

Tasks

* Global responsibility for defined key global accounts including managing/developing customer projects, contract negotiations, optimizing profitability, streamlining supply chain, etc. This position is the "go to" person globally for these key accounts

* Playing a key role in New Business pitches

* Performs as first line of contact for customers with respect to technical support

* Works closely with other Sales team members to provide useful forecasting data to Operations team

* Facilitates development of new products by qualifying customer needs, documenting specifications and technical requirements, collecting market data

* Projects positive image of the company in all dealings with customers, suppliers, trade groups and regulatory agencies; conducts business in accordance with all applicable laws and highest ethical standards

* Performs as customer liaison for other organizational functional groups

* Assists in establishing sales objectives and strategies for assigned responsibilities

* Represents the company in trade groups, at trade shows and conferences

* Establish personal networks and maintain professional and technical knowledge by attending educational workshops and participating in professional societies; reviewing professional publications

Specifications

* BS in science-related field preferred

* 5 years direct sales experience to major chemical industry accounts required;

* Travel, both North America and International

* Knowledge of:

* Sales/marketing practices (Advanced level)

* Chemistry (Basic level)

* MS Office computer package (Advanced level)

* Skill in:

* Effective (being direct and concise, listening effectively) oral and written communications in English

* Maximizing revenue and gross margins

* Results-orientation and taking initiative

* Self-control, maintaining calm, bouncing back

* Project management

* Consultative and multi-function (e.g., R&D, quality, manufacturing, senior management) selling

* Ability to:

* Develop and maintain client relationships, including hosting entertainment

* Effectively use data to drive improvement

* Lead customer projects from conception to commercialization

* Closely monitor performance issues and give prompt attention (not viewed as a 9-5 job)

* Work independently with self-motivation

* Present analyses to various audiences (detailed and executive summaries)

* Adapt to rapidly changing priorities based on business needs

* Ongoing development training at the St. Louis office

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