Quaker Steak & Lube – Manager Position Description
Quaker Steak & Lube, located in Northern Kentucky and the Greater Cincinnati region, is seeking a customer service and results oriented Manager to lead our Team. We invite you to bring your energy and experience to help us continue providing award winning food, drink and service to our guests!
Manager Position Summary:
The Manager enthusiastically leads and motivates the Team and is responsible for the day-to-day operation and management of the restaurant. While providing Front of House and Back of House supervision, the Manager ensures overall guest satisfaction at Quaker Steak & Lube!
· Management of the team, including scheduling, training, and general supervision
· Oversee that all opening and/or closing duties are completed correctly and that cleanliness and maintenance are maintained
· Responsible for daily deposits, and the correct operation of the POS systems
· Oversee inventory and maintenance
· Provide excellent customer service to Guests and excellent leadership to employees
· Enforce and monitor all health, safety, and sanitation standards
· Handle guest complaints according to provided guidelines
· Work closely with all restaurant personnel to provide a seamless customer experience.
· Minimum of 2 to 5 years high volume casual restaurant experience
· Flexible hours a must
· Excellent customer service and interpersonal skills
· Organized and capable of multi-tasking with attention to detail
· Knowledge of Microsoft applications including Word and Excel
· High standards of personal hygiene and personal appearance
· Ability to be on feet for several hours at a time
· Experience using POS systems preferred
· Servsafe training preferred
Join Quaker Steak & Lube in the Manager Position – Apply Today!