Manager, IT Disaster Recovery

Hawaiian Airlines Inc • Honolulu, HI 96812

Posted 2 weeks ago

Job Description

Position Overview

With general direction from the Senior Director, IT Engineering, oversees and manages the design, implementation and oversight of the Disaster Recovery (DR) program within Hawaiian Airlines. Ensures Hawaiian Airlines is prepared to respond to man-made or natural disasters.

Identifies potential problem areas and single points of failure that may result in interruptions to critical operations and facilitates development Disaster Recovery, Data Sensitivity, Back-up and Recovery, and Disaster Recovery Plans and Procedures.

Key Responsibilities

* Serves as the primary point of contact for all HA disaster recovery coordinators within all HA divisions

* Responsible for developing the corporate Disaster Recovery (DR) program, to include short and long-term objectives

* Supports the Senior Manager, Business Continuity to oversee and manage the processes and procedures to design, implement, and maintain an effective Disaster Recovery program within Hawaiian Airlines

* Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies

* Implements departmental policies and procedures to facilitate an effective Disaster Recovery program

* Working with IT technical staff, assist in developing, coordinating, and maintaining comprehensive data center recovery plans and testing programs to ensure that disaster recovery solutions are adequate, in place, maintained and tested as part of the regular operational life cycle to ensure the ability to recover, in the event of an unforeseen disruption to facilities, technology systems, or applications

* Produce all related documentation and facilitate training on Disaster Recovery procedures to employees as needed

* Perform periodic audits of existing Disaster Recovery Plans and report to management on any improvements that need to be made

* Develops and facilitates DR training methodology to the plan owners within all HA divisions and airport stations

* In conjunction company stakeholders builds and conducts Corporate & Station DR Drills

* At the direction of the Sr. Manager Business Continuity, leads activities when EOC activated for exercises or actual event involving BC/DR

* Works collaboratively with stakeholder Disaster Recovery Teams and ER Teams to ensure business resumption strategies, goals and initiatives are aligned

* Design and implement disaster recovery and business continuity procedures for re-establishing servers, databases, and operating systems in the event of a disruption

* Perform and analyze disaster simulations for the prompt restoration of services

* Other duties as assigned



Minimum Requirements

* Bachelor's degree or equivalent combination of education and professional work experience

* 5 years hands-on management of Disaster Recovery (DR) experience dedicated to disaster recovery operations, preferably with PART 121 carrier

* Excellent managerial, interpersonal, analytical, and problem-solving skills

* Interaction with technical, non-technical and management staff

* Ability to work effectively with a minimum of supervision

* Proficient in Microsoft Word, Excel, PowerPoint and Adobe Acrobat software

* Possess effective communication skills, both verbal and written

* Able to obtain and maintain an AOA badge

* Able to travel to both domestic and international locations; passport required

Preferred Qualifications

* Holds a CBCP (Certificate Business Continuity Planning) or CFCP (Certified Functional Continuity Professional)

* Previous work experience in disaster recovery services, and PMP certification highly desirable

About Hawaiian Airlines

Hawaiian has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys byCond Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai'i.

Now in its 89th year of continuous service, Hawaiian is Hawai'i's biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai'i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available Follow Hawaiian's Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian'sLinkedIn page.

For media inquiries, please visit Hawaiian Airlines' online newsroom.

* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

* Please view Equal Employment Opportunity Posters provided by OFCCP here.

* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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