Marine Service Technician

MarineMax • Norwalk, CT 06854

Posted 2 weeks ago

Job Description

OVERVIEW: The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

POSITION RELATIONSHIPS:

Reports To: Service Manager or Team Leader

Key Internal Relationships: Service Manager, Service Team, Parts Manager, Parts Team

Direct Reports: N/A

KEY TASKS:

Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.

Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.

Perform mechanical repair work such as:- remove engine, transom or outdrive- disassemble unit and inspect parts for wear- overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems- rebuild parts such as engine cylinder blocks- rewire ignition system, lights and instrument panel- replace and adjust taillights- install and repair accessories such as radios, heaters, mirrors, and windshield wipers

Operate a hydraulic jack or hoist as needed.

Advise customers and/or insurance adjusters as to necessary repairs.

Complete repair work utilizing service scheduler and SSO's within the established timeframe

Ensure all warranty work is completed according to manufacture's and MarineMax guidelines

Safely operate MarineMax and customer vessels during diagnostic water testing operations

Maintain MarineMax tools in good condition and according to guidelines

Other duties as assigned

KEY RESULT AREAS:

Internal/external customer satisfaction/FANS

Timely and accurate completion of work

Maintain 100% productivity.

Maintain minimum number of comebacks

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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