Medical Assistant- MA

Northern Light Health

Westbrook, ME 04098

Posted 1 month ago

Job Description

Northern Light Mercy Hospital

Department: Various departments

Position is located: Portland and greater Portland area

Work Type: Full Time positions available

Northern Light Mercy Hospital's medical group is looking for medical assistants to join our dedicated teams who provide excellent and compassionate care to our patients in the Portland and the greater Portland community! New graduates welcome to apply! These positions are eligible for a $5,000 (less taxes) sign on bonus paid out in installments for those who meet eligibility requirements.

*current NLH Member employees and those with a service break of less than one year are not eligible.


The Medical Assistant works in collaboration with all members of the care team providing high quality compassionate care consistent with the Mission and Values. This is accomplished by being primarily responsible for ensuring efficient patient flow, working to actively enhance patient relationships and loyalty, pre-planning for patient visits, managing visit cycle time, office workflows, and patient access (phone, scheduling), assisting assigned provider and care team with rooming and patient care procedures, including electronic and written documentation, and coordinating patient activities that support managing the targeted population’s health.

The incumbent performs duties and tasks in accordance with standards established for the job. The incumbent may have access to highly confidential patient, employee and/or hospital proprietary information, and must handle & protect the information in accordance with hospital & system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values.


Completion of medical assistant program enabling incumbent the ability to sit for Medical Assistant certification exam, or Minimum of four years of relevant work experience and certification as a medical assistant. Associates degree strongly preferred.

BLS for Healthcare professional certification is required at time of hire.

Medical Assistant Certification required (or obtained within 6 months of hire if completed a medical assistant program).

Available positions:

Job ID #


Hours per week


Women’s Health (OB-GYN) Clinic- Portland



Primary Care - South Portland



Orthopedic Clinic- Falmouth



Integrated Behavioral Health Clinic - Portland



Primary Care - Windham



Primary Care - Internal Medicine - Portland



Gastroenterology Clinic - Portland



Cardiology Clinic - Portland


*Full-time status is 30+ hours per week.

Recruiter Contact to learn more:

Brittany or 207-879-3414 or text Mercy MA to 1-207-506-0033

Competencies and skills:


* Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

* Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.

* Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

* Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Working conditions:


* Potential exposure to abusive and/or aggressive people.

* Potential exposure to diseases or infections.

* Potential exposure to noise levels being uncomfortable.

* Potential exposure to noxious odors.

* Potential exposure to very hot or cold temperatures.

* Work with computers, typing, reading or writing.

* Lifting, moving and loading 20 to 30 pounds.

* Continuous sitting.

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