Medical Store Customer Service Representative

Norco, Inc

Missoula, MT 59801

Posted 1 month ago

Job Description

*_Norco, Inc. is currently offering a signing bonus of $1,500 for this position. Details of the signing bonus can be discussed during the interview._ (/Applies to full-time direct new hires only)/* Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to: * Greet customers in a professional and enthusiastic way * Answer telephone calls promptly * Demonstrate in-depth knowledge of products, placement, availability, price and use * Efficiently assess customer needs for product or services * Educates patients/clients on medical products and services * Fit and sell medical products and services to customers * Process customer orders and accurately input customer orders into the computer * Keep showroom stocked, clean, organized and presentable * Perform other tasks as assigned or necessary * May lead into emergency on call rotation which would include driving * cleaning and testing medical equipment * After hours emergency on call possible * Medical background including Respiratory Therapy and Nursing experience is a plus * In-depth knowledge of home medical products, placement, availability and pricing * Ability to occasionally lift and/or carry objects weighing up to 100 lbs * Ability to sit, stand and walk for extended periods of time * Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position Norco offers a competitive compensation/benefit package, including: * Employee Stock Ownership Plan (ESOP) * Health, Vision and Dental Insurance * Health Savings Account (HSA) * Medical and Dependent Care Flex Accounts (FSA) * Life Insurance provided at no cost to employee by Norco through United Heritage * Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance * Employee Tuition Reimbursement * 401(k) with Employer Matching * Wellness Program * Employee Discount on products sold by Norco *Norco, Inc is an Equal Opportunity/Affirmative Action Employer* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. *Norco, Inc is a drug-free workplace. *

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