Bigelow Management is a real estate management and development company headquartered in Las Vegas, NV managing real estate properties (Budget Suites of America)owned and operatedby the same family Company for over 45 years. Currently manages 7,158 apartments located in Las Vegas, Phoenix, Dallas, Fort Worth, Irving, The Colony, Grand Prairie, Lewisville, Addison, and San Antonio.
We are currently hiring a Night Auditor to workat our Irving, TX location. The hourly rate for this position is $17.00. Applicants must be willing to work 3:00 PM to 11:30 PM.
We offer great benefits including medical, dental, vision, long term care insurance, life insurance, accrued paid vacation, 9 paid holidays, and 401K plan with company match.
Post charges, process payments, closing paperwork, balance, and make corrections to customer accounts as needed
Complete audit reports
Maintain daily logs
Welcome, greet, interact with, and assist guests in a professional manner
Provide excellent service within the property's service standards
Exhibit a professional demeanor and willingness to assist all guests whenever possible
Answer property questions; provide accurate information regarding rooms
Contribute to a positive, empowering work environment by consistently performing assigned day-to-day responsibilities
Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties
Ensure the privacy and confidentiality of guests
Register and assign rooms to guests
Control and issue keys to rooms
Verify correct charges and credits are posted to the corresponding guest folio
Collect all required guest profile information during check-in process
Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift
Resolve guest complaints within scope of authority, otherwise referring matters to Front Desk management