OS&D Clerk - Full Time


Des Plaines, IL 60019

Posted 1 month ago

Job Description

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

+ Assist the Service Center Manager

+ Take and deliver messages for the Service Center Manager and Account Managers

+ Provide assistance to Drivers

+ Prepare bills of lading and delivery receipts

+ Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

+ Payroll

+ Data entry

+ Freight reports

+ Driver collect reports

+ Billing and filling

+ Skillful in Microsoft Office Programs

+ Experience in freight, OS&D, and LTL (preferred)

+ Excellent keyboarding skills

+ Has worked in a fast paced environment and has excellent attention to detail

+ Experience with handling a high volume of phone calls

+ Exceptional communication and customer service skills

+ Legally eligible to work in the United States

+ Must be at least 18 years of age

+ Fluent in English

+ Stable and growing organization

+ Competitive weekly pay

+ Quick advancement

+ Customized training program

+ Professional, positive and people-centered work environment

+ Modern facilities

+ Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.

+ Paid holidays (8); paid vacation and personal days

+ 401(k) plan, Company Match

CSR, Customer Service, family, culture, LTL, transportation, customer oriented

External Company URL: https://www.daytonfreight.com/

Street: 1000 E Northwest Hwy

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