OS&D Clerk - Full Time

Careers

Des Plaines, IL 60019

Posted 1 month ago

Job Description

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.


+ Assist the Service Center Manager


+ Take and deliver messages for the Service Center Manager and Account Managers


+ Provide assistance to Drivers


+ Prepare bills of lading and delivery receipts


+ Maintain excellent communication with external and internal customers as well as interline companies


May be asked to assist with:


+ Payroll


+ Data entry


+ Freight reports


+ Driver collect reports


+ Billing and filling


+ Skillful in Microsoft Office Programs


+ Experience in freight, OS&D, and LTL (preferred)


+ Excellent keyboarding skills


+ Has worked in a fast paced environment and has excellent attention to detail


+ Experience with handling a high volume of phone calls


+ Exceptional communication and customer service skills


+ Legally eligible to work in the United States


+ Must be at least 18 years of age


+ Fluent in English


+ Stable and growing organization


+ Competitive weekly pay


+ Quick advancement


+ Customized training program


+ Professional, positive and people-centered work environment


+ Modern facilities


+ Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.


+ Paid holidays (8); paid vacation and personal days


+ 401(k) plan, Company Match


CSR, Customer Service, family, culture, LTL, transportation, customer oriented


External Company URL: https://www.daytonfreight.com/


Street: 1000 E Northwest Hwy



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