PBM Account Manager

Crawford Thomas Recruiting • Springfield, MA 01104

Posted 2 weeks ago

Job Description

Our client is a leader in the Healthcare & Pharmaceutical space and currently searching for additional members for their sales team in Springfield, MA.

Position Summary:

Perform functions to represent the organization in an assigned geographic territory, to build relationships in physicians offices with nurses, medical assistants and other staff to communicate the merits of referring patients to services provided by the company and achieve the growth goals associated with the strategic business plan, making decisions based on precedent and working within the limits of established policy.

Essential Functions:

  • Develop territory plan including targeting, routing and call cycle, based on territory knowledge strategic business sales plan and market intelligence, for authorization.
  • Implement territory sales plan. Work with manufacturers representatives to maintain current awareness of product updates and other pertinent information and to be responsive to inquiries from referral sources.
  • Provide in-service meetings for physicians and office staff to provide awareness of advantages of referring patients to the company.
  • Analyze prescribing patterns across the territory and specifically by office and update territory sales plan as required to achieve defined results, in collaboration with Regional Sales Director Prepare and submit periodic sales activity reports and expense reports.
  • Attend departmental conference calls, trainings, and staff meetings, and assist to identify and participate in local and regional conventions and trade shows to represent the organization and its services.
  • Collaborate with Sales Training staff to ensure compliance with continuing education requirement and current awareness of new approvals, indications, products, services, and messaging. Work with Operations staff to review procedures and requirements and maintain awareness of software use and capabilities.

Other Duties:

  • Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements.
  • Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.


  • Demonstrated excellence meeting and growing territory sales.
  • Ability to identify and analyze data and territory activity to define actions and focus toward those most likely to generate significant growth results and in keeping with the business strategy.
  • Demonstrated ability to build enduring customer relationships.
  • Demonstrated proficiency in the use of MS Office software including Office, Excel, PowerPoint & Word, along with the ability to create records and enter, update, and retrieve customer information in CRM (Customer Records Management) systems.
  • Excellent oral, presentation, and written communications skills.

Education/Experience Requirements:

  • Bachelors degree in a field related to business, marketing, life sciences, or similar discipline preferred.
  • 2 to 3 years of sales experience with some experience related to the medical field.



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