Collaborates with analytics, quality, and payer program management to facilitate care coordination of at risk populations
Self Manages daily workflow and patient engagement schedule
Engages identified impactable popuation for care coordination
Follows established workflows for care Coordination
Identifies gaps in care and opportunities for patients to improve or maintain health
Supports Patient in setting attainable health goals to effectively self manage
Advises patient on benefits of effective self management
Encourages Patient to Follow Provider and Patient Plan of Care to achieve goals
Establishes consistent contact with patients to facilitate behavior change, self management, goal setting and progress with patient plan of care
Encourages and reinforces healthy self management behaviors
Supports financial goals of the managed care organization
Collaborates with clinical team and community resources to facilitate patient self management, address gaps in care, and goal setting
Provides education and resources to patients and families on chronic conditions or identified care needs
Scheduled Days / Hours: M-F, some evenings and weekend
Bachelor’s degree required, Master’s degree preferred
Minimum 3 years experience working in a healthcare organization or hospital system required; At least 1 year of work experience in health and wellness, disease prevention, health counseling or care coordination preferred
Strong interpersonal skills; demonstrated ability to work well with people of various backgrounds, ethnicities, and life experiences.
Ability to collaborate effectively and work independently
Flexibility, optimism, and a cooperative working style.
Required License/Certifications/ Registration:
Certification in Health Promotion, Prevention or Coaching required within 1 year of employment preferred; Diabetes Paraprofessional required within 6months hire.
Competent in basic computer skills (including Microsoft Office-Word, Excel, a0nd Power Point); knowledge of using an electronic health records system preferred.
Demonstrate superior organizational & interpersonal skills; will be detail oriented; will have proven ability to work collaboratively, and be able to multi-task.
Department Name: Cancer Outreach
External Company Name: Cooper University Hospital
External Company URL: cooperhealth.org
Street: 3 Cooper Plaza